Cover for Innovation Awards 2011 Winning Entries

Innovation Awards 2011 Winning Entries

In 2008, we launched the industry‘s first Innovation Awards, designed to give clients, suppliers and agencies recognition for genuine innovation and success in digital marketing. For the 2011 Innovation Awards, we assembled an international judging panel from companies known for innovation, such as the BBC, Mercedes-Benz, Dell, Telefonica (O2), DuPont, BT, Net-a-Porter, Mindshare, SMAC, and Newsforce, as well as digital gurus such as Paul Boag, Sam Decker and Ian Jindal. This document provides all the winning entries as they were provided to us, minus any confidential information and supporting materials.
Cover for The Future of Digital Marketing 2010 - Presentations

The Future of Digital Marketing 2010 - Presentations

The presentations from The Future of Digital Marketing event on 16th June 2010 in London, UK.

Cover for Customer Experience Benchmarking: Automotive Industry: Car Comparison Tools

Customer Experience Benchmarking: Automotive Industry: Car Comparison Tools

User experience can make or break a company online. In association with Global Reviews, Econsultancy has produced this specific customer experience benchmarking document which highlights the various best practices needed in the arena of online car comparison tools. Although this document focuses on the automotive sector, the processes and practices can be applied across a wide variety of industries. 

Cover for Online Lead Generation (B2C) Report 2008

Online Lead Generation (B2C) Report 2008

Please note: There is a newer version of this report available

Online lead generation is an area of digital marketing which is becoming increasingly influential. This survey-based reasearch outlines how companies are using this channel and how much they are spending.

Cover for Paid Search Marketing (PPC) - Best Practice Guide 2008

Paid Search Marketing (PPC) - Best Practice Guide 2008

Please note: There is a newer version of this report available

Our Paid Search Marketing (PPC) Best Practice Guide will help beginners and experts implement and execute PPC strategies to maximise return on investment.

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Web Design Best Practice Guide

Please note: There is a newer version of this report available

Our aim in creating this best practice web design guide is to provide a regularly updated, single point of reference covering best practice approaches for all the topics that anyone involved with website design needs to be aware of.

Cover for Affiliate Marketing Roundtable Briefing, October 2006

Affiliate Marketing Roundtable Briefing, October 2006

This 10-page briefing is a summary of an Econsultancy roundtable on affiliate marketing (free access). The document contains a write-up of the discussion, an overview of UK affiliate marketing, the latest e-commerce statistics and a section on ...

Cover for Online Retail User Experience Benchmarks 2006

Online Retail User Experience Benchmarks 2006

E-commerce has come a long way since we published our first Online Retail User Experience Benchmarks study. So what do online, offline and multichannel retailers need to know about the consumer internet habits in 2006?

Cover for Online Customer Service - Roundtable Briefing, March 2006

Online Customer Service - Roundtable Briefing, March 2006

A free roundtable report to help you understand the key trends, issues and opportunities in online customer service, which is a no-brainer and helps you improve customer loyalty and customer satisfaction. Subjects covered: 1. Progress made in...

Cover for User Experience & Usability - Roundtable Briefing, March 2006

User Experience & Usability - Roundtable Briefing, March 2006

Roundtable notes from last week's insightful event on user experience and usability. A whopping 8 pages long and free to everybody... Subjects covered: 1. User experience and wider business objectives 2. User experience measurement and metr...