| Member Name | Job Title | Organization | Specialisms | Based in |
|---|
Ben Davis |
Operations Manager |
Econsultancy |
Content Marketing and Strategy, Online Copywriting, Online Customer Service, Social Media, Customer Experience |
United Kingdom |
Annalaise Gibbons |
Senior eCommerce Manager |
Bupa |
E-commerce, Multichannel Marketing, Strategy and Planning, Conversion Rate Optimization, Customer Experience |
United Kingdom |
David Pocock |
Head of Future & Innovation |
Telefonica UK Ltd |
Mobile, Online Customer Service, Community Management, Strategy and Planning, Customer Experience |
United Kingdom |
Daniel Bensley |
Sales Manager - Promote |
Autonomy |
Search Marketing - Paid (PPC), Conversion Rate Optimization, Customer Experience |
United Kingdom |
Charles Barsley |
Search Engine Optimisation Manager |
House of Fraser |
E-commerce, Search Marketing - Organic/Natural (SEO), Web Analytics, Conversion Rate Optimization, Customer Experience |
United Kingdom |
Dawn McMullan |
Senior Digital Marketing Manager |
Aviva |
E-commerce, Online Customer Service, Conversion Rate Optimization, Customer Experience |
United Kingdom |
Henry Eakland |
Subject Matter Expert/Promote Solutions |
Autonomy/HP |
B2B Marketing, User Experience and Usability, Customer Experience |
United States |
Simon Myall |
Digital Marketing Consultant |
Accenture |
Multichannel Marketing, Social Media, Strategy and Planning, Web Project Management, Customer Experience |
United Kingdom |
George Smith |
Client Services Director |
Possible |
Mobile, Social Media, Web Design, Web Project Management, Customer Experience |
United Kingdom |
Mark Everest |
Senior Management Consultant |
IBM Interactive |
Multichannel Marketing, Strategy and Planning, Web Analytics, Conversion Rate Optimization, Customer Experience |
United Kingdom |
Alex Whittaker |
Business Consultant |
LBi |
Mobile, Social Media, Strategy and Planning, Customer Experience |
United Kingdom |
Jamie Feather |
Ecommerce Strategy Development |
Bupa |
Content Marketing and Strategy, E-commerce, Strategy and Planning, Customer Experience, eCRM |
United Kingdom |
Annette Leeke |
Head of Digital Marketing and Analytics |
LV= Liverpool Victoria |
E-commerce, Multichannel Marketing, Strategy and Planning, Web Analytics, Customer Experience |
United Kingdom |
Ian Pardoe |
Freelance consultant (CX / UX) |
Pardoe Consulting |
E-commerce, Strategy and Planning, User Experience and Usability, Conversion Rate Optimization, Customer Experience |
United Kingdom |
Daniel Cross |
Global Director of Strategy |
Lateral Group |
B2B Marketing, Multichannel Marketing, Strategy and Planning, Customer Experience, eCRM |
United Kingdom |
Sarah Clelland |
Marketing Manager |
MICROS |
E-commerce, Multichannel Marketing, User Experience and Usability, Web Design, Customer Experience |
United Kingdom |
Michaela Carmichael |
Marketing Freelance Consultant |
Openface |
Content Marketing and Strategy, Online Copywriting, Strategy and Planning, Web Project Management, Customer Experience |
United States |
James Collins |
Head of OptimumLabs |
Stickyeyes |
B2B Marketing, Email Marketing, Multichannel Marketing, Strategy and Planning, Customer Experience |
United Kingdom |
Talin Vartevanian |
Director of eCommerce for Sportswear & Contemporary Brands |
VF Corporation |
E-commerce, Email Marketing, User Experience and Usability, Conversion Rate Optimization, Customer Experience |
Switzerland |
David Wilton |
Head of Online |
Legal & General PLC |
E-commerce, Online Advertising, Strategy and Planning, Web Project Management, Customer Experience |
United Kingdom |
