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  &lt;p&gt;
    &lt;em&gt;Other highlights include:&lt;/em&gt;
  &lt;/p&gt;
  &lt;ul&gt;
    &lt;li&gt;
      &lt;strong&gt;Open rates&lt;/strong&gt;
      &lt;br /&gt;Open rates declined to 16.11% in the first six months of 2007, down 3% from the same period last year -&#160;something the report blames on the increased use of email programs&#160;that don't automatically download images. &lt;br /&gt;&lt;br /&gt;&lt;/li&gt;
    &lt;li&gt;
      &lt;strong&gt;Click rates &lt;br /&gt;&lt;/strong&gt;These have remained more or less constant, at 3.18%, compared to 3.28% a year ago.&#160;They were highest for banking/finance (6.52%) and retail (6.3%), while the entertainment industry had the lowest click rates(1.29%).&lt;br /&gt;&lt;br /&gt;&lt;/li&gt;
    &lt;li&gt;
      &lt;strong&gt;Open/click rates by day&lt;br /&gt;&lt;/strong&gt;Early in the week is best, according to the survey. Emails sent on Mondays achieved the highest open and click rates,&#160;followed by Tuesdays. &lt;br /&gt;&lt;br /&gt;&lt;/li&gt;
    &lt;li&gt;
      &lt;strong&gt;Personalisation&lt;br /&gt;&lt;/strong&gt;Using personalised subject lines increased open and click rates - average rates were 18% and 5.02% respectively, compared with 15.86% and 2.09% for emails without personalisation. &lt;br /&gt;&lt;/li&gt;
  &lt;/ul&gt;
  &lt;p&gt;MailerMailer looked at around 270m&#160;million opt-in email newsletters and campaigns sent by over 3,000&#160;of its&#160;customers for the report.&lt;/p&gt;
  &lt;p&gt;
    &lt;strong&gt;Related articles:&lt;/strong&gt;
    &lt;br /&gt;
    &lt;a href="/blog/1762-retailers-getting-better-at-email-marketing-survey"&gt;Retailers getting better at email marketing - survey&lt;/a&gt;
    &lt;br /&gt;
    &lt;a href="/blog/1458-business-benefits-of-email-marketing"&gt;Business benefits of email marketing&lt;/a&gt;
  &lt;/p&gt;
  &lt;p&gt;
    &lt;strong&gt;Related research:&lt;/strong&gt;
    &lt;br /&gt;
    &lt;a href="http://econsultancy.com/reports/email-marketing-platforms-buyer-s-guide-2007"&gt;Email Marketing Platforms Buyer's Guide 2007&lt;/a&gt;&#160;&lt;/p&gt;
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  &lt;Paragraph&gt;
    &lt;Quote&gt;Other highlights include:&lt;/Quote&gt;
  &lt;/Paragraph&gt;
  &lt;List Type="Disc"&gt;
    &lt;ListItem&gt;
      &lt;Emphasis&gt;Open rates&lt;/Emphasis&gt;
      &lt;LineBreak /&gt;Open rates declined to 16.11% in the first six months of 2007, down 3% from the same period last year -&#160;something the report blames on the increased use of email programs&#160;that don't automatically download images. &lt;LineBreak /&gt;&lt;LineBreak /&gt;&lt;/ListItem&gt;
    &lt;ListItem&gt;
      &lt;Emphasis&gt;Click rates &lt;LineBreak /&gt;&lt;/Emphasis&gt;These have remained more or less constant, at 3.18%, compared to 3.28% a year ago.&#160;They were highest for banking/finance (6.52%) and retail (6.3%), while the entertainment industry had the lowest click rates(1.29%).&lt;LineBreak /&gt;&lt;LineBreak /&gt;&lt;/ListItem&gt;
    &lt;ListItem&gt;
      &lt;Emphasis&gt;Open/click rates by day&lt;LineBreak /&gt;&lt;/Emphasis&gt;Early in the week is best, according to the survey. Emails sent on Mondays achieved the highest open and click rates,&#160;followed by Tuesdays. &lt;LineBreak /&gt;&lt;LineBreak /&gt;&lt;/ListItem&gt;
    &lt;ListItem&gt;
      &lt;Emphasis&gt;Personalisation&lt;LineBreak /&gt;&lt;/Emphasis&gt;Using personalised subject lines increased open and click rates - average rates were 18% and 5.02% respectively, compared with 15.86% and 2.09% for emails without personalisation. &lt;LineBreak /&gt;&lt;/ListItem&gt;
  &lt;/List&gt;
  &lt;Paragraph&gt;MailerMailer looked at around 270m&#160;million opt-in email newsletters and campaigns sent by over 3,000&#160;of its&#160;customers for the report.&lt;/Paragraph&gt;
  &lt;Paragraph&gt;
    &lt;Emphasis&gt;Related articles:&lt;/Emphasis&gt;
    &lt;LineBreak /&gt;
    &lt;Link URL="/blog/1762-retailers-getting-better-at-email-marketing-survey" Window="Self"&gt;Retailers getting better at email marketing - survey&lt;/Link&gt;
    &lt;LineBreak /&gt;
    &lt;Link URL="/blog/1458-business-benefits-of-email-marketing" Window="Self"&gt;Business benefits of email marketing&lt;/Link&gt;
  &lt;/Paragraph&gt;
  &lt;Paragraph&gt;
    &lt;Emphasis&gt;Related research:&lt;/Emphasis&gt;
    &lt;LineBreak /&gt;
    &lt;Link URL="http://econsultancy.com/reports/email-marketing-platforms-buyer-s-guide-2007" Window="Self"&gt;Email Marketing Platforms Buyer's Guide 2007&lt;/Link&gt;&#160;&lt;/Paragraph&gt;
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  <created-at type="datetime">2007-10-24T11:30:00+01:00</created-at>
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  &lt;p&gt;
    &lt;strong&gt;MailerMailer's latest &lt;/strong&gt;
    &lt;a href="http://www.mailermailer.com/metrics/TR-H1-2007.pdf"&gt;
      &lt;strong&gt;Email Marketing Metrics Report&lt;/strong&gt;
    &lt;/a&gt;
    &lt;strong&gt; (pdf) takes a look at open and clickthrough rates, the best days of the week to send emails and how personalisation and subject lines can affect open rates.&lt;/strong&gt;
  &lt;/p&gt;
  &lt;p&gt;It finds&#160;that emails with&#160;subject lines of 35 characters or less are&#160;28% more likely to be opened,&#160;and that&#160;open rates have declined overall so far this year. &lt;/p&gt;
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  &lt;Paragraph&gt;
    &lt;Emphasis&gt;MailerMailer's latest &lt;/Emphasis&gt;
    &lt;Link URL="http://www.mailermailer.com/metrics/TR-H1-2007.pdf" Window="Self"&gt;
      &lt;Emphasis&gt;Email Marketing Metrics Report&lt;/Emphasis&gt;
    &lt;/Link&gt;
    &lt;Emphasis&gt; (pdf) takes a look at open and clickthrough rates, the best days of the week to send emails and how personalisation and subject lines can affect open rates.&lt;/Emphasis&gt;
  &lt;/Paragraph&gt;
  &lt;Paragraph&gt;It finds&#160;that emails with&#160;subject lines of 35 characters or less are&#160;28% more likely to be opened,&#160;and that&#160;open rates have declined overall so far this year. &lt;/Paragraph&gt;
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  <learn-more-formatted>&lt;p&gt;For further information about email marketing, download Econsultancy's &lt;strong&gt;&lt;a href="http://econsultancy.com/reports/email-census"&gt;Email Census&lt;/a&gt;&lt;/strong&gt; (based on a survey of digital marketers) and the &lt;strong&gt;&lt;a href="http://econsultancy.com/reports/email-marketing-buyers-guide"&gt;Email Marketing Platforms Buyer's Guide&lt;/a&gt;&lt;/strong&gt; (particularly relevant for the UK market). See also the &lt;strong&gt;&lt;a href="http://econsultancy.com/reports/email-marketing-statistics"&gt;Email Statistics Compendium&lt;/a&gt;&lt;/strong&gt;.&lt;/p&gt;</learn-more-formatted>
  <learn-more-unformatted>&lt;p&gt;For further information about email marketing, download Econsultancy's &lt;strong&gt;&lt;a href="http://econsultancy.com/reports/email-census"&gt;Email Census&lt;/a&gt;&lt;/strong&gt; (based on a survey of digital marketers) and the &lt;strong&gt;&lt;a href="http://econsultancy.com/reports/email-marketing-buyers-guide"&gt;Email Marketing Platforms Buyer's Guide&lt;/a&gt;&lt;/strong&gt; (particularly relevant for the UK market). See also the &lt;strong&gt;&lt;a href="http://econsultancy.com/reports/email-marketing-statistics"&gt;Email Statistics Compendium&lt;/a&gt;&lt;/strong&gt;.&lt;/p&gt;</learn-more-unformatted>
  <legacy-article-id type="integer">364451</legacy-article-id>
  <name>Email open rates drop 3%</name>
  <private type="boolean">false</private>
  <published-at type="datetime">2007-10-24T13:32:00+01:00</published-at>
  <slug>email-open-rates-drop-3</slug>
  <tweetbacks-updated-at type="datetime">2009-04-30T00:01:19+01:00</tweetbacks-updated-at>
  <unpublished-at type="datetime" nil="true"></unpublished-at>
  <updated-at type="datetime">2009-10-13T09:22:47+01:00</updated-at>
  <views-count type="integer">1443</views-count>
</blog-post>
