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<p><strong>Amazon remembers</strong></p>
<p>This 'experimental feature' makes use of the iPhone's camera and allows you to take snaps of items you see to build up a visual shopping list. Simply take a photo and Amazon will try to match it with an item from its product range. </p>
<p><img alt="" height="375" src="http://farm4.static.flickr.com/3477/4049804054_ab0d0cff77_o.jpg" width="250" /></p>
<p>If it can find a matching product straight away, it will show you it via the app, otherwise it will be emailed to you once found. A useful feature, especially if you are out shopping and want to get a quick price comparison. </p>
<p><strong>Search / navigation</strong></p>
<p>The app has five menu options along the bottom, so you can access the search tool, review your basket, use Amazon Remembers, or else see help and T&Cs under the 'more' heading. </p>
<p>Unless the item you want happens to be bookmarked already, or is picked out as one of the items that have been recommended for you, then you will need to use keyword search, there is no option to browse by department, as on the <a href="http://econsultancy.com/blog/2999-mobile-site-review-amazon-co-uk">Amazon mobile site</a>. </p>
<p>The search box is fairly basic, no auto-suggest feature or option to restrict searches to a specific product type, so a search for something like iPod will produce a lot of results: </p>
<p><img alt="" height="375" src="http://farm3.static.flickr.com/2738/4049804288_06957e0aa0_o.jpg" width="250" /></p>
<p>There aren't really enough filtering or sorting options to narrow down this search enough, just the option to select a department to search within: </p>
<p><img alt="" height="375" src="http://farm3.static.flickr.com/2656/4049057329_cf021e5cdc_o.jpg" width="250" /></p>
<p>In this search for an iPod Touch, there are still 3,437 related products and <strong>no further filtered navigation options</strong>, with screen protectors and other accessories are all mixed up in the results. This means shoppers have a lot of work to do to find the one they want. </p>
<p><strong>Product pages</strong></p>
<p>The product pages are stripped down for this app, but still provide a good variety of information and reviews to help customers decide on a purchase:</p>
<p><img alt="Amazon app product page" height="375" src="http://farm3.static.flickr.com/2583/4049057137_10a5c80ffe_o.jpg" width="250" /></p>
<p>The review summary, <a href="http://econsultancy.com/blog/3521-how-amazon-made-2-7bn-with-one-small-tweak">as on the main Amazon site</a>, provides some valuable information on the product, and you can see all the reviews in full if you want more detail: </p>
<p><img alt="" height="375" src="http://farm4.static.flickr.com/3527/4049057533_0a90745148_o.jpg" width="250" /></p>
<p>Further down the page, the usual cross-sell options are there, and the <a href="http://econsultancy.com/blog/4064-call-to-action-button-design">call to action buttons</a> are nice and clear: </p>
<p><img alt="" height="375" src="http://farm3.static.flickr.com/2660/4049804406_7e5f754945_o.jpg" width="250" /></p>
<p><strong>Basket/checkout process</strong></p>
<p>The basket page provides an easy way to review and edit the products you have chosen so far, while the checkout, crucially, has been optimised for a mobile screen. </p>
<p>This is a one page checkout with four stages, adding a delivery address, payment details, selecting delivery options, and confirming the order: </p>
<p><img alt="" height="375" src="http://farm3.static.flickr.com/2423/4049116863_89a0079c04_o.jpg" width="250" /></p>
<p>The process is very simple and streamlined, though the message to 'tend to the matters in red' <strong>implies that you have made an error</strong>, when in fact you haven't had the chance to enter your address details yet. Perhaps a more elegant way to communicate this information would be better, reserving the red text for genuine errors. </p>
<p>This aside though, the checkout process works well and, importantly for mobile users, doesn't ask for any unnecessary details. Added to this, the saved address and delivery details reduce the amount of data input required from customers. </p>
<p><strong>Conclusion</strong></p>
<p>The Amazon iPhone app is an excellent example of a mobile commerce site, and the Amazon Remembers feature make it that bit more useful. Some decent filtering and sorting options on product searches would save some pain for consumers, but it works well otherwise, and should be a successful app. </p>
<p>If <a href="http://econsultancy.com/blog/4712-ebay-shows-that-mobile-commerce-can-work">eBay can generate $380m of sales through its mobile channel</a>, with the majority through its iPhone app, how much can Amazon make? </p>
<p><strong>Amazon remembers</strong></p>
<p>This 'experimental feature' makes use of the iPhone's camera and allows you to take snaps of items you see to build up a visual shopping list. Simply take a photo and Amazon will try to match it with an item from its product range. </p>
<p><img src="http://farm4.static.flickr.com/3477/4049804054_ab0d0cff77_o.jpg" alt="" width="250" height="375" /></p>
<p>If it can find a matching product straight away, it will show you it via the app, otherwise it will be emailed to you once found. A useful feature, especially if you are out shopping and want to get a quick price comparison. </p>
<p><strong>Search / navigation</strong></p>
<p>The app has five menu options along the bottom, so you can access the search tool, review your basket, use Amazon Remembers, or else see help and T&Cs under the 'more' heading. </p>
<p>Unless the item you want happens to be bookmarked already, or is picked out as one of the items that have been recommended for you, then you will need to use keyword search, there is no option to browse by department, as on the <a href="http://econsultancy.com/blog/2999-mobile-site-review-amazon-co-uk">Amazon mobile site</a>. </p>
<p>The search box is fairly basic, no auto-suggest feature or option to restrict searches to a specific product type, so a search for something like iPod will produce a lot of results: </p>
<p><img src="http://farm3.static.flickr.com/2738/4049804288_06957e0aa0_o.jpg" alt="" width="250" height="375" /></p>
<p>There aren't really enough filtering or sorting options to narrow down this search enough, just the option to select a department to search within: </p>
<p><img src="http://farm3.static.flickr.com/2656/4049057329_cf021e5cdc_o.jpg" alt="" width="250" height="375" /></p>
<p>In this search for an iPod Touch, there are still 3,437 related products and <strong>no further filtered navigation options</strong>, with screen protectors and other accessories are all mixed up in the results. This means shoppers have a lot of work to do to find the one they want. </p>
<p><strong>Product pages</strong></p>
<p>The product pages are stripped down for this app, but still provide a good variety of information and reviews to help customers decide on a purchase:</p>
<p><img src="http://farm3.static.flickr.com/2583/4049057137_10a5c80ffe_o.jpg" alt="Amazon app product page" width="250" height="375" /></p>
<p>The review summary, <a href="http://econsultancy.com/blog/3521-how-amazon-made-2-7bn-with-one-small-tweak">as on the main Amazon site</a>, provides some valuable information on the product, and you can see all the reviews in full if you want more detail: </p>
<p><img src="http://farm4.static.flickr.com/3527/4049057533_0a90745148_o.jpg" alt="" width="250" height="375" /></p>
<p>Further down the page, the usual cross-sell options are there, and the <a href="http://econsultancy.com/blog/4064-call-to-action-button-design">call to action buttons</a> are nice and clear: </p>
<p><img src="http://farm3.static.flickr.com/2660/4049804406_7e5f754945_o.jpg" alt="" width="250" height="375" /></p>
<p><strong>Basket/checkout process</strong></p>
<p>The basket page provides an easy way to review and edit the products you have chosen so far, while the checkout, crucially, has been optimised for a mobile screen. </p>
<p>This is a one page checkout with four stages, adding a delivery address, payment details, selecting delivery options, and confirming the order: </p>
<p><img src="http://farm3.static.flickr.com/2423/4049116863_89a0079c04_o.jpg" alt="" width="250" height="375" /></p>
<p>The process is very simple and streamlined, though the message to 'tend to the matters in red' <strong>implies that you have made an error</strong>, when in fact you haven't had the chance to enter your address details yet. Perhaps a more elegant way to communicate this information would be better, reserving the red text for genuine errors. </p>
<p>This aside though, the checkout process works well and, importantly for mobile users, doesn't ask for any unnecessary details. Added to this, the saved address and delivery details reduce the amount of data input required from customers. </p>
<p><strong>Conclusion</strong></p>
<p>The Amazon iPhone app is an excellent example of a mobile commerce site, and the Amazon Remembers feature make it that bit more useful. Some decent filtering and sorting options on product searches would save some pain for consumers, but it works well otherwise, and should be a successful app. </p>
<p>If <a href="http://econsultancy.com/blog/4712-ebay-shows-that-mobile-commerce-can-work">eBay can generate $380m of sales through its mobile channel</a>, with the majority through its iPhone app, how much can Amazon make? </p>
2009-10-27T10:57:44+00:00
0
1
html
<p><strong>Online retail behemoth Amazon launched the UK version of its iPhone app this week, allowing users to search and shop from their mobiles. </strong></p>
<p>I've been trying out the <a href="http://www.amazon.com/gp/feature.html?ie=UTF8&docId=1000291661">Amazon mobile app</a>...</p>
<p><img alt="" height="375" src="http://farm3.static.flickr.com/2646/4049056967_e6185c5d4b_o.jpg" width="250" /></p>
<p><strong>Online retail behemoth Amazon launched the UK version of its iPhone app this week, allowing users to search and shop from their mobiles. </strong></p>
<p>I've been trying out the <a href="http://www.amazon.com/gp/feature.html?ie=UTF8&docId=1000291661">Amazon mobile app</a>...</p>
<p><img src="http://farm3.static.flickr.com/2646/4049056967_e6185c5d4b_o.jpg" alt="" width="250" height="375" /></p>
false
4861
<p>The <a href="http://econsultancy.com/reports/mobile-statistics"><strong>Mobile Statistics</strong></a> document is a comprehensive
compilation of internet statistics and online market research with
data, facts, charts and figures that are ideal for presentations,
business cases or client pitches, RFPs and understanding the
marketplace as a whole. </p>
<p>We have aggregated as much data, research and resources together in
this one place, to help you quickly find the relevant statistics or
information about mobile marketing that you need. </p>
<p>The <a href="http://econsultancy.com/reports/mobile-statistics"><strong>Mobile Statistics</strong></a> document is a comprehensive
compilation of internet statistics and online market research with
data, facts, charts and figures that are ideal for presentations,
business cases or client pitches, RFPs and understanding the
marketplace as a whole. </p>
<p>We have aggregated as much data, research and resources together in
this one place, to help you quickly find the relevant statistics or
information about mobile marketing that you need. </p>
Mobile app review: Amazon
false
2009-10-27T12:16:10+00:00
mobile-app-review-amazon
2009-10-27T12:16:10+00:00
1960