Using Secure FTP

If you run a website, you're almost certainly familiar with FTP, the file transfer protocol that enables you to upload files to the server that hosts your website.

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Posted 30 July 2008 08:40am by Patrick Oak with 1 comment

Six conference call services

In today's globalized economy, with more business being conducted across different timezones, like me you've probably noticed that the number of conference calls you need to engage in has increased dramatically.

This is simply because you frequently have to interact with people in different geographic locations.

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Posted 28 July 2008 08:40am by Patrick Oak with 8 comments

My security 'set-up'

As a consultant, I store a lot of sensitive data about my clients.

From website passwords to confidential business documents, my desktop computers and laptops contain data that could be damaging to my clients if it got in the hands of the wrong people.

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Posted 25 July 2008 08:45am by Patrick Oak with 4 comments

Web-based HTML and CSS validation tools

Are you validating your website's HTML/XHTML and CSS? If not, you should be.

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Posted 23 July 2008 08:45am by Patrick Oak with 0 comments

Six open source web application testing tools

If you're building a web application and have high hopes that it will be used by lots of people, one of the most important things to do before you launch it is to test how it functions under extreme conditions.

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Posted 21 July 2008 08:40am by Patrick Oak with 5 comments

Five cool podcasting tools

Podcasting certainly isn't for everybody, but it has grown in popularity over the years and for good reason.

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Posted 18 July 2008 08:45am by Patrick Oak with 0 comments

To phone or not to phone?

I recently worked with a client who runs a relatively small e-commerce operation as a second business.

He lamented the fact that when he provided a phone number on his website, his sales more than doubled but the time required to run the business also more than doubled because of all the phone calls, which was not viable for him.

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Posted 16 July 2008 08:40am by Patrick Oak with 0 comments

Three authentication systems that can help boost email delivery rates

If you send a reasonable volume of email, you've probably experienced the frustration of being told by some of the intended recipients that they never got your messages.

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Posted 14 July 2008 10:30am by Patrick Oak with 3 comments

Embedding Flash content using SWFObject 2

Embedding Flash content into a web page seems simple and in theory, it is.

But if you're using embed/object tags alone to embed Flash content, potential issues lurk under the surface.

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Posted 11 July 2008 08:45am by Patrick Oak with 0 comments

Collecting information from your users

Firms are often told that the information they collect from users through their websites, especially email lists, is extremely valuable.

But most of the companies I have worked with over the years really have no idea how to use this information to boost business.

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Posted 09 July 2008 08:45am by Patrick Oak with 0 comments