… . In short, customer care matters to them but they don’t think it matters to the companies they are buying from.
So often ecommerce companies put great cost and effort into building a great on-line experience but as soon as the customer needs help, it …
… has some bad news - investors "are going to lose of lot of money." Who could have seen that coming? Latin America's ECommerce Leader With much of the focus in the United States and Europe on the internet opportunities to be found in the enticing Asian …
… to their Bubble 1.0 counterparts. While Slide's $50m raise might seem small compared to all the Bubble 1.0 ecommerce companies that raised well over $100m, when one compares the true capital needs of these different breeds of companies, I think the …
HMV, a latecomer to the online world, re-launched its ecommerce site in 2006 and digital download site even later.
The site is easy to navigate, has some great editorial reviews and I especially like the way you can listen to a 30 second preview …
The Business Case for relevance
Jupiter Research’s, “The ROI of Relevance” report, discovered that being relevant can yield significant returns:
Use personalisation and you are 40% more likely to have an average conversion rate …
… feeds to consume.
Shop online. You will learn stuff about the digital life if you shop on Amazon, Ebay and other ecommerce sites. As you do, think about how these sites work and why they’re set up as they are.
Buy mobile …
… the most secure method of conducting financial affairs, while just 28% trust websites for finance.
Trust and ecommerce
30% of people who buy over the internet always read terms and conditions before buying something, while …
… conjunction with Amazon Services, due to launch in the Spring.
When it came to numbers time, Stuart revealed that he had challenged his ecommerce team to deliver online sales of £0.5bn. He didn’t give a timescale for this, but we can assume he means …
… - so these hurdles can be overcome.
This is true multi-channel integration. It makes the old practice of measuring an ecommerce channel as a stand-alone business, with its own sales and P&L, irrelevant.
To which channel do you attribute sales …
