Can Tim Armstrong make AOL king of content by 2010?

Armstrong has been able to make such a big play in the content market because of AOL's large subscriber base. (As most media companies shed employees over the past year, AOL has been hungrily picking up journalists.) But dial up subscribers will soon …

Q&A: Zappos' Jane Judd on customer loyalty

How has customer service helped shape Zappos since it first launched? Our customer interaction has been the ultimate marketing tool since Zappos began. Especially in the beginning when there wasn’t a ton of money to be put into marketing, we decided …

Q&A: Robin Terrell, MD of John Lewis Direct

What is your approach to usability? Is it a continuous process of testing and improvement? Being part of a very customer centric organisation, trying to engrain usability within the heart of johnlewis.com has always been an important priority for us. …

Econsultancy's Peer Summit: What we learned.

According to keynote speaker Marc Schiller, CEO of Electric Artists: "People would … , problem solving and sharing best practices. Keynote speaker Bryan Eisenberg has lost a … online. Sterne explained in his keynote: "Always think about what people are …

Q&A: Bryan Eisenberg, Co-Founder of FutureNow

… this. I started the Web Analytics Association with [fellow Peer Summit keynote] Jim Sterne and Andrew Edwards about six years ago now in … myself. Q: Any final thoughts on either your Peer Summit keynote or the topics you'll be moderating at the event? A …

Q&A: Marc Schiller, CEO of ElectricArtists

Q: So what will your keynote topic be? A: I'm really focused right now on what to look out for and to act on in 2010. We're putting together our thoughts on themes, and on what's growing in importance. Q: Can you provide some examples? A: Marketing …

10 free tools to help you create online presentations

… reports.  280slides – an easy-to-use online version of Keynote / Powerpoint. Create your slideshow via the internet – no software … within web pages. It’s essentially YouTube for Powerpoint / Keynote, and it's very handy for sharing your own presentations …

Five Twitter slideshows you need to see

A Party Theory of Twitter Contests and Twitter: The Good, The Bad, and The Ugly Ogilvy PR 360 DI Twitter Webinar Connecting Business on Twitter Twitter And Its Tools By Robin

20 badass iPhone apps for the boss

… Evernote (a portable documenting app - store notes, images, audio memos, etc)  AroundMe (what's happening nearby?)     Keynote Remote (create slideshows on the move) Done (a to-do list based task manager) Remember The Milk ( …

Q&A: Web metrics magician Jim Sterne

… problems and increasing customer satisfaction? Q: What are you looking forward to at Econsultancy's Peer Summit, other than your keynote? A:  Meeting the peers! Waving the Econsultancy flag. To help people in the U.S. become aware of this incredible …

Carol Bartz has the style, does she have the substance?

But after reading a summary of Bartz's comments at her keynote interview at AllThingsDigital's D7 conference, I started to wonder. Her answers seemed just a little bit too slick. And then I read her comment about Yahoo needing "boatloads of money" to do a …

Q&A: Eric Frenchman, Chief Internet Strategist, Connell Donatelli

… , what is it? Hire experts and people that have a vested personal interest in seeing you succeed. Eric Frenchman will be delivering a keynote presentation (his first in Europe) at Econsultancy's Future of Digital Marketing event on 17th June 2009.  

Experts demystify Twitter

Yesterday's obligatory Twitter event on Day 2 of London's Internet World conference (#IWTD) was an open Q&A session with a panel featuring Econsultancy CEO Ashley Friedlein, Kai Turner of Agency.com and Guy Stephens of Carphone Warehouse. Former …

What Bill Gates should have said during his CES keynote

… avoided saying the things Xbox Live users wanted to hear. Here’s what he should have said during his otherwise flat keynote at CES: “We’re going to stop selling Xbox Live Gold accounts until all of the problems have been sorted out.” …

Kawasaki opens his bag of Twitter twicks

Some of Kawasaki's Twitter tips: Link Sources: Kawasaki finds useful links to Tweet about at sites such as StumbleUpon and Alltop. He is the co-founder of Alltop, and uses categories such as science news and oddities. A link to a site such as "peanut …