How recession-proof is online shopping?

… % of "weekly shoppers") purchased something online they wouldn't have otherwise because … they purchased something from a particular online retailer they wouldn't have … . Additional findings include: 74% of online shoppers receive e-mail alerts …

Outlook for online retail is bright this Christmas: survey

… . Some highlights from the survey: Online product and price research 88% … and product information. Factors affecting online purchase decisions Not surprisingly, price … influence on purchase decisions when shopping online, followed by the range …

Holiday shopping 2009: five tips for online retailers

… if consumer demand is greater than expected. In this case, retailers stocked with in-demand products as the holiday shopping deadline approaches could reap the rewards from last-minute sales without having to discount as much early on. Photo credit: D' …

Online advertising stats round up

… of the total value of the online advertising market. Social media advertising ( … major social networking sites or social shopping sites. Display ads (comScore) The … 15% year on year. (Hitwise) Online classified advertising continues to grow, …

Online retailers still need to work on customer service

… rather not use the phone, but several online retailers were found wanting in this area … , very.co.uk, and Dixons. Best shopping basket New Look was praised for its … best practice example: The essentials for shopping baskets are all there, and What …

Only 7% of Europeans shop online across borders

… can find 10% savings by shopping abroad for at least half … are willing to purchase goods online in another language), as well … states. However, just 21% of online retailers sell abroad. EC legislation. … it will be up to online retailers to make the most …

Holiday shopping forecast 2009: a lot like 2008, with more coupons

… that retailers should be paying attention to online coupons is invalid. Indeed, as eMarketer … found that over half of the affluent online consumers (those with household incomes $100 … up) it surveyed in June used online coupons. The lesson for retailers: no …

Q&A: Yaron Binur of Redbeacon on exchanging local services online

… have a good experience. Will the services offered grow as Redbeacon grows? Absolutely, we see Redbeacon becoming the one stop shop for all local service consumer needs. Redbeacon will support both the most commonly thought of services such as gardeners, …

ChaCha joins the great 2009 online coupon rush

… to both users and advertisers." Like most online coupon services, visitors can print coupons at … "VIP List" by either text or online at ChaChaCoupons, giving local businesses a way … Ask.com's endeavor into the discount shopping space. But it's not all …

Q&A: Bec Clarke on selling luxury goods online

… for unique and exclusive products online and sites like ours are … about how people want to shop. Our internet presence is the main … and try items on, though online customers can try things on … buy such big ticket items online? How did you overcome this? …

Five ways for online fashion sites to display products

… shoppes a feel that someone is there helping them to shop, and provide some useful recommendations for outfits.  In this example … expecting customers to spend decent sums of money on fashion online, then they need to see quality product images. This may …

What is the best way to display shopping basket links?

… case with all of the examples here. Online shoppers have become accustomed to this convention, … : Indicating the number of items in the shopping basket and the total value of goods … , then a reminder next to the shopping cart link is a good idea. It …

Q&A: Leon Bailey-Green on online fashion

… potential to get more people shopping for fashion online. Offline retailers need to … of looks and styles before buying online. Everyone is different, and retailers need … you think are getting it right online? MyWardrobe, which launched recently,  is a …

Wal-Mart, Target and the battle for online buzz

… positive and focus primarily on the Target shopping experience. Wal-Mart, on the other hand … -Mart store. But an analysis of online conversations only provides one side of … key insights and actionable business intelligence. Online buzz can also serve as a …

Retailers need to embrace m-commerce if they want consumers to start shopping

… is still a nascent market. In 2008, only 7% of online retailers had an m-commerce site, according to an … developers have introduced mobile apps that give consumers powerful new shopping tools and added convenience. But most retailers are either standing …