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This article covers what I've learned from working with hundreds of customers on improving the results that they get from email marketing by optimising the subject line.
Whatever software you use for your email campaigns, these tips are worth reading...
Degrees in digital marketing: are they helping the industry?
The number of degrees that focus on Digital Marketing is growing, but inflexibility, academic bureaucracy, and a lack of engagement with industry is undermining their value for employers.
The workaround: technology strikes back
People have been finding workarounds for poorly designed systems for many years. Although both the technology and the workarounds have become more sophisticated, the problem, and its solution, remains the same.
Many years ago, before web-based interfaces, we were asked to investigate why an online ordering system wasn’t delivering the promised productivity benefits. Our research, which involved videoing staff dealing with telephone orders and then interviewing them about the process, soon revealed the problem.
Thinking outside the box and other bad advice
Earlier this month I opened CREATE 2009, a forum for academics and practitioners to share creative and innovative ideas for human computer interaction (HCI).
The conference's theme was ‘Creative inventions and innovations for everyday HCI’ so to start things off I outlined my four step approach to help designers find more creative solutions to their problems.
Facebook Fan Box and what it means for brands
Facebook has just launched Fan Box, a new widget. This is great news for brands wanting to grow a Facebook fan page. But it's probably going to drive traffic in the wrong direction for most brands.
Q&A: Jim Stengel on purpose driven brands and the state of marketing today
Jim Stengel spent seven years as the global marketing officer at Procter & Gamble and is
largely credited for transforming P&G into one of the most admired
brand-building companies in the world. He is now president of Jim Stengel, LLC, a think tank and a consultancy that focuses on proprietary research and ways to drive business growth in the current economy. He is also a director of the Motorola Corporation and serves on the Board of Advisors for MarketShare Partners, a marketing analytics firm.
His new book 'Packaged Good', which is set to come out next year, examines the role that purpose driven marketing plays in growing market share for brands.
This week, he was appointed as an adjunct marketing professor at UCLA's Anderson School of Management. Starting next January, he will teach brand marketing to graduate students at the university.
Econsultancy caught up with the marketing guru to see what his plans are at UCLA and what role purpose driven marketing can play in a downturn.
3 basic ingredients for an online social community to exist and thrive
It's still happening! Brands are doing their best to manufacture social communities using the social web with varying degrees of success. The majority of 'forced' online communities would appear to be made up of family, friends and those willing to give support...but not really going anywhere.
How many such company-originated Facebook groups have you seen that are genuinely thriving and active? Most don't really go anywhere, but on the rare occasion some really do take off.
I've tried to analyse why and I think there may be a need to go back to basics; your feedback is most welcome on these thoughts.
Wolfram Alpha - Thank You
Wolfram Alpha is disruptive revolutionary technology. I envision the next step to be simple: a web enabled and wireless carrier supported scientific calculator. This will hyper-drive math and science education and will open up science and discovery.
The beginning, middle and end of brand storytelling
Storytelling is being hailed as the new big idea, but it's not that new. What makes a good story in this viral, user-generated, post advertising world has always made a good story.
From papyrus to pulpit to plasma screen, the attributes of a ripping yarn have remained the same: credibility, digestibility, and most importantly, emotional resonance.
Econsultancy gets two new digital MSc programmes accredited
I’m excited to say that we can now offer two new masters programmes to add to our established MSc in Digital Marketing Communications. We’ve been working on them for about a year now, making sure that they are both academically sound and fulfil the needs of the digital industry. We were delighted when the assessment panel passed them both on Tuesday.
Social media: the best and worst of 2009
Email marketing: six steps to improving customer engagement in 2010
Web 2.0
Graham Charlton
Strategy & Planning
