30+ Twitter Lists and 5000+ Twitter accounts worth following

Twitter Lists are now officially available to all of Twitter's users. And there are plenty of them. While it remains to be seen whether Twitter Lists will help Twitter boost user engagement, Lists offer a no-hassle means to discovering and following people who you might find interesting.

Here are 30+ Twitter Lists that collectively follow more than 5,000 interesting Twitter accounts.

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Posted 03 November 2009 11:46am by Patricio Robles with 10 comments

Site review: BBC Democracy Live

The BBC yesterday launched a new political website, Democracy Live, which enables the public to keep up with TV coverage of political debates.

The site offers live and on demand coverage of the Commons, the House of Lords, the European Parliament, Scottish Assembly and more, so you can keep up with debates on a variety of issues that may effect you.

BBC Democracy Live

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Posted 03 November 2009 10:52am by Graham Charlton with 0 comments

Something else you can do with a spreadsheet

I recently visited Professor Ben Shneiderman at the University of Maryland, arguably the world’s leading expert on user interface design, and talked to him about human computer interaction, sustainability, social network analysis and spreadsheets.

Ben's most recent book, Designing the User Interface, with co-author Catherine Plaisant, is in its fifth edition and has lots of compelling new material especially in visualisation and social network technology.

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Posted 20 October 2009 11:27am by Tom Stewart with 0 comments

FTC wants $11,000 for blogger payola violations

The Federal Trade Commission today announced the penalty for bloggers, celebrities and lay people who fail to disclose receiving payment for endorsements. Starting December 1, anyone who endorses a product, virtually anywhere, without disclosing brand relationships will receive a fine for $11,000.

This is the first time the FTC has updated its guidelines since 1980. Clearly some updating was neccessary. But enforcement is another story.

$11,000 is a steep price to pay for endorsement violations. And the fees will likely come out of brands' pockets.

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Posted 06 October 2009 00:52am by Meghan Keane with 4 comments

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This article covers what I've learned from working with hundreds of customers on improving the results that they get from email marketing by optimising the subject line.

Whatever software you use for your email campaigns, these tips are worth reading...

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Posted 16 September 2009 11:01am by Marc Munier with 11 comments

Will tough privacy regulations hurt startups?

The calls for tough government regulation designed to protect the privacy of internet users are getting stronger in the United States. But could there be unintended fallout if regulations are implemented?

Jeremy Liew, a managing partner at VC firm Lightspeed Venture Partners, thinks so. In his opinion, the impact of the level of regulation that is being demanded "would be enormous for companies relying on online advertising".

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Posted 04 September 2009 10:02am by Patricio Robles with 0 comments

Should advertisers boycott Glenn Beck?

It's a situation no advertiser likes to be in: a media property you advertise on is at the center of a controversy involving politics and race. Advertisers on Fox News' Glenn Beck Program found themselves in this situation last month when the show's host, Glenn Beck, called the president of the United States, Barack Obama, a "racist". In large part due to one organization's grassroots campaign, nearly 50 advertisers have reportedly pulled their ads from Beck's show.

Yet boycotting Beck may not be such an easy decision for many of them because of one fact: Beck's controversial statement hasn't put a dent in his show's popularity. In fact, the Glenn Beck Program is "pure ratings gold", pulling in the greatest number of cable news viewers between the ages of 25 and 54 at night even though he airs in a pre-primetime slot.

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Posted 01 September 2009 12:00pm by Patricio Robles with 50 comments

The workaround: technology strikes back

People have been finding workarounds for poorly designed systems for many years.  Although both the technology and the workarounds have become more sophisticated, the problem, and its solution, remains the same.

Many years ago, before web-based interfaces, we were asked to investigate why an online ordering system wasn’t delivering the promised productivity benefits.  Our research, which involved videoing staff dealing with telephone orders and then interviewing them about the process, soon revealed the problem.

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Posted 27 August 2009 10:00am by Tom Stewart with 0 comments

Information visualisation and usability: Time is on your side

There is something beautiful about making complex information palatable, understandable and even attractive. As the the amount of data released into the world grows, this challenge of assimilating masses of information rapidly will also grow, and the skills of visual designers, information architects and statisticians should be appreciated. 

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Posted 14 August 2009 10:17am by Chris Rourke with 2 comments

Obama asks Americans to tweet their Senators

During his presidential campaign, Barack Obama made extensive use of social media to rally his supporters. In the process, he produced one of the best case studies yet on how to achieve results with social media.

Post-election, Obama's use of social media has changed a bit but he's still making use of it.

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Posted 29 July 2009 13:07pm by Patricio Robles with 0 comments