Q&A: Daniel Lee of Globrix.com

Globrix is a property search engine that was launched earlier this year, backed by News International.

I looked at the site a few weeks ago, and was impressed by its simple, stripped-down user interface, as well as the number of listings.

Here, we talk to Globrix CEO Daniel Lee about the online property market and where he sees the site heading...

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Posted 23 October 2008 09:00am by Graham Charlton with 5 comments

Transactional emails failing usability tests - Nielsen

Transactional emails can be useful for building trust and improving customer service, but many are not as user-friendly as they could be.

That's Jakob Nielsen's verdict in his latest Alertbox post, in which he details tests of a range of emails; customer service responses and order confirmations.

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Posted 22 October 2008 10:00am by Graham Charlton with 1 comment

Site review: Figleaves redesign

Online lingerie retailer Figleaves.com recently launched a revamped version of its website, aiming for more of a high quality look and feel.  

Figeaves homepage

I've taken a look to see how it compares...

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Posted 22 October 2008 09:30am by Graham Charlton with 3 comments

Hitwise reports on supermarkets' online growth

Hitwise's Robin Goad has been taking a look at the growth of traffic to UK supermarkets in his latest blog post, with some interesting findings.

I have picked faults with a few supermarket websites recently, finding ways that both Tesco and Asda could improve online, but there is no doubting their online success.

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Posted 21 October 2008 09:00am by Graham Charlton with 0 comments

Flickr changes homepage, users not too happy

Photo sharing site Flickr today launched a new version of its homepage, altering the look and adding a few new features.

Flickr hompage

 

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Posted 20 October 2008 08:30am by Graham Charlton with 3 comments

Site review: Fish4.co.uk redesign

Fish4 launched a revamped version of its classifieds website last week, aiming to provide more useful advice to searchers alongside its jobs, car, homes and holiday listings.

Fish4

As well as the new section, Fish4 says it has also improved functionality and added a new search tool.

I've been taking a look at the site to see how it measures up... 

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Posted 16 October 2008 08:45am by Graham Charlton with 0 comments

Tips on site search results pages

As ever, Grokdotcom has some useful e-commerce tips, this time on optimising site search results pages.

According to Daniel McGuigan, the search box can be the last chance to get a visitor to take action on your site, if they haven't found what they want through navigation, landing pages or your homepage.

This is certainly true, but some visitors may also use the search box as their first port of call if they have a particular product in mind when visiting a site.

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Posted 15 October 2008 09:00am by Graham Charlton with 1 comment

Six design tips for better URLs

It’s an area that is overlooked on many websites, but URL design is an important consideration. Bad URLs may mean that you website won’t be found, visited, or submitted to sites like Digg.

Ideally, URLs should be short, readable, descriptive and memorable. Visitors to your site, other sites linking to yours, and of course the search engines will appreciate the care you have taken over your URL structure.

Here are a few tips for URL design…

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Posted 18 September 2008 14:50pm by Graham Charlton with 1 comment

Q&A: Thomas Cook's Russell Gould on improving conversion

Here, we speak to Thomas Cook e-commerce director Russell Gould about the company's efforts to increase conversion rates online, including user reviews, video and a recently-launched co-browsing service.

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Posted 16 September 2008 13:09pm by Richard Maven with 0 comments

Site review: Authonomy

Authonomy, a site from publisher Harper Collins, is a social network which will allow aspiring writers to exhibit their talents online.

Authonomy

Publishers receive too many manuscripts to sift through themselves, and this seems like a good way to sort the wheat from the chaff, so how does it shape up? 

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Posted 05 September 2008 13:11pm by Graham Charlton with 0 comments