List of UK retailers on Twitter

Having looked at the use of Twitter by charities in the UK, and being impressed by number of organisations that have used it to promote their causes, I've decided to take a look at how many retailers are using the service.

There are some great examples of companies using Twitter in the US; Zappos has used it to communicate with customers and for marketing purposes, while Dell says it has made $1m in sales from using Twitter.

So how many UK retailers have signed up for a Twitter account?

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Posted 06 March 2009 12:02pm by Graham Charlton with 53 comments

Did retailers send more emails at Christmas?

emailWith more people shopping online, it seems an obvious time to increase your email marketing efforts and get customers onto websites and into stores, but a surprising number of retailers didn't send emails last Christmas.

According to a report by Snow Valley, 38 of 107(36%) retailers studied didn't send an email in the three months before 28 December.

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Posted 30 January 2009 12:35pm by Graham Charlton with 0 comments