Classified ads rise in popularity
Traffic to the largest classified advertising websites has grown by almost 50% in the last year, according to new research.
Survey highlights sites' sway over music tastes
Recent moves by social networking sites into the digital music business have been backed by a new report.
The 2006 Digital Music Survey, carried out by Entertainment Media Research, shows the likes of Bebo and Myspace have a strong influence over the way listeners’ discover and purchase music online.
Waterstone’s relaunches site as Amazon deal ends
High street book chain Waterstone’s has relaunched its website as part of a bid to revive falling sales.
A soft launch of the site took place this week, with new features including a book club, suggestion lists and video feeds from authors.
Why do banks suck so badly at online customer service?
A couple of weeks ago I finally decided to ask Barclays why I was paying a monthly fee on an overdraft that I haven’t used for a long, long time.
I knew that finding an answer to this simple question could be a painful process, but I braced myself and set about to find out what was happening...
Group cancels online Ashes ticket sales
Over 1,000 cricket fans have had their Ashes tickets cancelled after an investigation into second hand sales on the web.
Tesco takes on Argos with home shopping service
Not content with 30% of the UK retail market and a huge lead in the online grocery sector, Tesco has announced an aggressive drive into home shopping for non-food products.
In what is seen as a major challenge to Argos, the retailer is preparing to launch an internet and catalogue service that will offer customers a range of 8,000 goods.
Daily Mail buys SimplySwitch.com
The owners of the Daily Mail have expanded their web presence with the £22m purchase of Simply Energy Limited.
Tesco takes lead in online supermarket sector
Tesco is winning the online supermarket war in the UK, although Sainsbury’s internet customers spend more per order and incur lower delivery charges, according to a new study.
Piracy of football coverage hits Premium TV
Premium TV, the company which manages the Premiership and Football League’s online services, has been forced into a security upgrade because of “increasing piracy”.
Google Checkout struggles against etailer resistance
Retailers are continuing to turn their backs on Google Checkout because of fears that they will be relinquishing ownership of their customers to the search giant, according to research published by the analyst house Piper Jaffray.
Social media: the best and worst of 2009
Email marketing: six steps to improving customer engagement in 2010
Web 2.0
Graham Charlton
Strategy & Planning
