The $65 billion hole in the online advertising business

Online publishers and ad networks are struggling to come up with ad formats that increase the effectiveness — and price — of advertising online. But there's a possibility that analog ad dollars turn into digital dimes because advertisers are getting better value elsewhere.

According to Outsell Inc., a media research and advisory company, marketers will spend $66 billion on TV advertising and $42 billion on newspaper advertising this year.

But they're also going to spend another $65 billion on their brands outside of traditional advertising. And online publishers won't be seeing any of that money. It will be spent on other places — like companies' own websites, search engine optimization and social media.

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Posted 22 July 2009 19:15pm by Meghan Keane with 0 comments

A/B split and multivariate testing: don't forget your most important page

I'm a huge fan of A/B split and multivariate testing. It simply works. And that means more money at the end of the day.

But because this can be a complicated undertaking depending on the scope of your testing strategy, there are often pages that get left behind.

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Posted 12 June 2009 08:57am by Patricio Robles with 5 comments

Lightning strikes Amazon's EC2

Cloud computing is growing in popularity and many businesses, both large and small, are turning to the cloud to host critical applications.

Amazon's EC2 is one of the most popular offerings but all it took was a single lightening strike to take part of the EC2 cloud down last night.

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Posted 11 June 2009 18:24pm by Patricio Robles with 5 comments

Q&A: Simon Joseph of Jessops on multichannel retail

Simon Joseph is Head of Group E-commerce at Jessops, where he is also responsible for Direct, Customer Services and B2B. He has previously worked as E-commerce Director at eXpansys Plc, and at DSG and Argos.

I caught up with him to find out how Jessops has adapted to multichannel retail, in advance of next week's Future of Digital Marketing event, where he will be taking part in our retail panel.

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Posted 10 June 2009 15:47pm by Chris Lake with 0 comments

Speed up your site with Google Page Speed

With broadband internet connections so prevalent around the world, it's easy for web designers and developers to get a little bit lazy when it comes to optimizing the pages they create or that their applications generate.

After all, a broadband connection is usually pretty forgiving and can even render certain best practices and good habits entirely unnecessary.

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Posted 05 June 2009 09:34am by Patricio Robles with 3 comments

Can you trust Web 2.0 companies with your money?

In a post last month, I pointed out that some of the most popular Web 2.0 companies still haven't figured out Customer Service 1.0.

Even though they're related, customer service is one thing and your money is another.

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Posted 04 June 2009 09:00am by Patricio Robles with 0 comments

Adobe's BrowserLab is every web designer's dream come true

Internet technology seems to advance at warp speed but if you're a web designer, the process of testing a website for cross-browser compatibility hasn't improved much since the days when knowledge of Microsoft FrontPage made someone a 'web designer'.

But a new service from Adobe looks set to change that.

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Posted 03 June 2009 10:48am by Patricio Robles with 5 comments

Poor conversions: the usual suspects

You've spent lots of time and money building what you believe is a great website. You've got products or services to sell. You've got some traffic. Now all you need is customers.

There's only one problem: you're not converting that traffic into customers at nearly the rate you thought you would.

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Posted 19 May 2009 11:57am by Patricio Robles with 6 comments

Taking shopping cart abandonment too far?

Shopping cart abandonment. It's the bane of many online retailers and for some, accounts for a significant portion of lost potential revenue.

There are a number of reasons that potential customers abandon their carts and there are a number of common-sense tactics online retailers can employ to reduce shopping cart abandonment.

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Posted 18 May 2009 13:02pm by Patricio Robles with 15 comments

Is SEO the 'goal hanger' of internet marketing?

Subbuteo PlayerPrepare yourself for a very loose football analogy... apologies in advance. If natural search (SEO) were a football player, I bet it would be the guy who hangs around the 6 yard box tapping in the goals.

The goal hanger may not be contributing much to the build up play, yet is happy to take all the plaudits for scoring; happy to receive the player of the month awards and can be seen regularly signing autographs. 

Why am I saying this? It's no fault of the player. In fact, without him the team would not achieve the same results and he is absolutely instrumental to achieving the overall success. But what about all the craft and skill of the build up play? The hard tackling and running off the ball to help win back possession? A lot of this usually goes unnoticed.

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Posted 13 May 2009 12:12pm by Karl Havard with 19 comments