Q&A: Dennis Mortensen on Yahoo Analytics
Dennis Mortensen has worked in the analytics, optimization and online marketing industry since 1996. He is an Associate Web Analytics Instructor at the University of British Columbia, the Author of data driven insights with Yahoo! Web Analytics, and a frequent speaker on the subject of analytics and online marketing.
Mortensen joined up IndexTools in 2004 and worked as COO until the company was acquired by Yahoo! Inc., in May 2008. Today he is the Director of Data Insights at Yahoo! and sits on the Board of Directors at the Web Analytics Association. He also writes the popular analytics blog, VisualRevenue.com/blog.
I caught up with Mortensen to discuss the current state of analytics, how Yahoo fits in and why people should stop comparing Yahoo's analytics product with Google's.
Coremetrics tries to lure Omniture customers post-Adobe acquisition
Adobe's recent $1.8bn purchase of analytics provider Omniture had many people scratching their heads. While Adobe's CEO called the acquisition a "no-brainer" and it just might turn out to be a very wise strategic move, it's certainly possible that some Omniture customers will ask questions about the future of the company now that it's an Adobe company.
So I was interested to come across a Coremetrics ad addressing the Omniture acquisition. It leads to a landing page designed specifically for current Omniture customers and wastes no time in making a sales pitch.
Load time: coming soon as a Google ranking factor?
Google's algorithm looks at a significant number of ranking factors when it decides where a site should be in the SERPs. These ranking factors, and the weight they're each given, change over time.
Last week at PubCon, Google's Matt Cutts revealed a new ranking factor that may debut in 2010: page load time.
How to use Google Analytics to track telephone leads: Part two
This is the second part on a series of posts to document how you can track telephone calls in Google Analytics.
Top three conversion rate optimisation tools
Here are some handy tools that we use in our conversion rate optimisation service that could help readers understand this process better.
The A-Z of conversion rate optimisation
E-commerce professionals tend to obsess about conversion rates and how to optimise them. Why? Because a tiny increase in conversion rates can generate millions in additional sales for large retailers, so it’s obviously worth throwing resources at ongoing optimisation strategies.
A lot of the basics are obvious. Selling online is about being relevant, removing distractions, and having a clear proposition. It’s about having a competitive price and a trustworthy brand. By testing and experimenting these things you can boost conversion rates.
What else is there? Well, I’ve compiled an A-to-Z of conversion rate optimisation for your viewing pleasure, along with a bunch of links to further reading. Hopefully this will help you to boost sales at your firm.
30+ Twitter Lists and 5000+ Twitter accounts worth following
Twitter Lists are now officially available to all of Twitter's users. And there are plenty of them. While it remains to be seen whether Twitter Lists will help Twitter boost user engagement, Lists offer a no-hassle means to discovering and following people who you might find interesting.
Here are 30+ Twitter Lists that collectively follow more than 5,000 interesting Twitter accounts.
35 social media KPIs to help measure engagement
Social media measurement is something that I think should be undertaken with a sense of perspective, by standing back and looking at the big picture.
A widescreen approach to social media measurement ultimately looks at the things that really matter: sales, profits, customer satisfaction and loyalty. Besides, honing in on the detail might not be the best use of your time, given the obvious difficulties that arise, particularly with attribution.
But standing back and looking at the bigger picture is not going to be enough for your data-mad boss, is it? It’s a bit too soft focus, right? He or she is going to want to see proof that all this social optimisation is actually working.
If that’s the case, then don’t worry: there are lots of things you can measure...
Marketing attribution in practice: how it works and how to do it
After much discussion about ‘marketing attribution’, the process of awarding different marketing events different levels of commission depending on their role in the conversion, it seemed appropriate to explain how exactly this works in practice and to demonstrate that the technology is available to make it happen.
TV Everywhere has a lot to learn from Hulu. Not that it will listen.
Network television is moving forward with TV Everywhere, its plan to move television content online, but it looks like there are more than a few aspects of television broadcasting that executives are not willing to forgo — namely the ad load.
At the Cable & Telecommunications Association for Marketing Summit in Denver this week, cable executives made it clear that TV Everywhere will not be a "Hulu for cable."
And why would it be? Hulu works.
Social media: the best and worst of 2009
Email marketing: six steps to improving customer engagement in 2010
Web 2.0
Graham Charlton
Strategy & Planning
