The Econsultancy Twitter experiment

Twitter Pack by CarrotCreative via FlickrAbout an hour ago we implemented an experiment to display all tweets featuring the word ‘Econsultancy’ on our homepage, something we've had in mind for a few months.

The ‘widget’ was patched together in-house and simply searches for ‘Econsultancy’ via the excellent Twitter API, then aggregates these tweets into a feed. There are a few improvements we have planned for the code (we've just inserted a timestamp).

We planned on adding the feed to the sidebar in the blog, but decided instead to debut this on our homepage.

This afternoon we emailed a bunch of our users to spark some interest, and announced it on Twitter. It has since taken on a life of its own, and is makes for surprisingly addictive viewing!

In the past hour more than 250 people have discussed it on Twitter and we’ve increased our followers by 200 or so. Pretty good going...

Brave or stupid, that is the question?

Well, it’s an experiment. And it’s a Friday. But it’s something we've had on our to-do list for months and now we’ll see how it plays out.

It isn’t being pre-moderated right now, but we’re obviously keeping a close eye on it. Sure, it's open to abuse, but there are various things we can do to prevent spam or trashy messages. Worst case scenario and we can lose it. 

Opinion among Twitter users has been largely positive, with the occasional “Still to be fully convinced this is useful” comment. We’ll see whether it is or not, but we believe it is something that will positively reinforce trust in our brand.

In any event, it’s a but of fun and makes for an interesting case study. 

We’ll have a better idea next week on how this has affected our KPIs, such as traffic, new ‘Bronze’ members (sign up for free) and ultimately paid-subscribers (Silver, Platinum and Diamond members).

We’ll also be able to name and shame the spammers, and take a view on whether or not to leave the feed where it is. Anyway, we like the openness of it, so fingers crossed.

And yes, we will be releasing the code for free, so you can do the same. More on that in due course.

Chris Lake is Director of Product Development at Econsultancy, an entrepreneur and a long-term internet fiend. Follow him on Twitter, Google+ or connect via Linkedin.

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Reader comments (8)

  1. Avatar-blank-50x50 nerdbanite.com

    4:51PM on 13th February 2009

    Well it's been fun.

    Shame we can't see how much traffic from here we got.

  2. Tom Stuart Tom Stuart Staff

    Chief Architect at Econsultancy

    4:54PM on 13th February 2009

    Glad you enjoyed yourself. :-)

  3. Avatar-blank-50x50 nerdbanite.com

    4:59PM on 13th February 2009

    :) haha

    Well seems beneficial to you, would like to see the report (next week?).

    Yes we would very much like to be names and shamed! :)

    Have a good weekend!

  4. Luke Regan Luke Regan Gold

    Head of SEO & Social Media at Make It Rain Ltd

    5:16PM on 13th February 2009

    Nice cross channel campaign guys. Targeted email, Twitter, crowdsourcing, virality. Any PPC on 'Twitter'? Love the new social media centred approach.

  5. Avatar-blank-50x50 Ian Applegate

    5:45PM on 13th February 2009

    Good stuff, neat little experiment, really impressed.

  6. Avatar-blank-50x50 Andrew

    10:27PM on 14th February 2009

    I just started my experiments with Twitter too. Not sure how it will be useful for me, but ..... Following you now.

  7. Avatar-blank-50x50 Nick Barthram

    9:06AM on 16th February 2009

    Great stuff!  Looking forward to the code becoming available...

  8. Brian Healy Brian Healy Silver

    Director at Tincan Limited

    2:09PM on 27th March 2009

    Gr8 idea and interesting tracking this, it looks like it's going from experiment to established feature/ strategy.

    Couple of questions:

    • Are you at a point to share experience on this - learnings (what's worked well, what hasn't etc), resource implications (how much time etc)
    • Any update to releasing the code?

    Cheers

    .brian.

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