Posts tagged with 'nude body scanners'

Three lessons from the TSA's failed crisis response

The nude body scanners placed at American airports may or may not be completely useless, but the way the Transport Security Administration (TSA) has responded to one critic's YouTube video (which has gone viral) is a case study in how not to deal with a social media crisis.

The TSA had little choice but to respond to the claims made by Jonathan Corbett, a vocal critic of the TSA and its nude body scanners.

In his video, which has racked up over 750,000 views in just a matter of days, Corbett explains how a simple technique can be used to defeat the scanners, and he successfully demonstrates the technique at an airport.