Posts tagged with 'online returns'
An app which allows customers to find more accurate information about the shoe size they need to order has managed to reduce fit-related returns rates by 23%
US retailer Running Warehouse has been using the Shoefitr app on its product pages since 2010, and the tool has been very popular with consumers.
By reducing fit-related returns, the app has enabled Running Warehouse to increase its profit margins by 2.5%.
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by Graham Charlton
16 May 2012 12:14pm
3 comments