Posts tagged with 'stock management'

When should etailers empty customers' shopping carts?

Econsultancy's Checkout Optimization Guide, which contains 70 ways to increase conversion rates, was released this week.

One less obvious aspect of the checkout process which the new guide looks at is stock management, i.e. making sure that the items customers are about to buy are available and 'reserved' for them, and when to release them if customers leave

However, retailers cannot hold the contents of customers' baskets indefinitely, as other customers may want these items, so when should stock be released for other customers to buy?