| Name | David Pocock |
|---|---|
| Job Title | Head of Future & Innovation |
| Organization | Telefonica UK Ltd |
| Subscription Level | Enterprise |
| Registered Since | 11 Sep 2003 |
| Areas of Expertise | Mobile, Online Customer Service, Community Management, Strategy & Operations, Customer Experience |
| Contact Details |
Email:
Telephone: 07802 467178 |
About Me
Online Customer Service
Self Service
Knowledge Management
Education and Qualifications
BSc Open (Open University)
Forum posts by David Pocock
- Web Chat for Customer Service, 12 Jan 2005
- Web Chat for Customer Service, 7 Jan 2005
- Web Chat for Customer Service, 7 Jan 2005
