Vivien Underwood

Name	Vivien Underwood
Job Title	Head of Professional Development Services
Organization	Econsultancy
Subscription Level	Staff
Registered Since	22 Feb 2006

About Me

As Econsultancy's Head of Professional Development, I oversee the development and management of all products related to individual training and education.

I joined Econsultancy in February 2006 during the initial stages of public training development. Since then I have worked on all aspects of our training delivery, most recently developing a range of new graduate certificate qualifications, a suite of elearning modules and a number of initiatives which will attract and support emerging digital talent. In addition, I am responsible for developing overseas opportunities to deliver qualifications and certificated courses.

The Professional Development team at Econsultancy can currently boast training more than 2500 people annually in over 30 subject areas, the world's most successful MSc in Digital Marketing Communications and a student retention rate across all academic programmes of more than 85%.

My previous roles have included events management, event production and PR. Interests include immersive theatre and gaming, alternative circus, costume, technology, usability/HCI, music and reading.

Career History

Training Co-ordinator at Econsultancy

Supporting the Training Director in the initial set up of Econsultancy's training business and early product development, including project management of inhouse training and assisting in the development of Econsultancy's MSc in Digital Marketing Communications.

Operations Manager at MRS

MRS was a start-up company who provided print reproduction of press articles for businesses to use in shareholder packs, marketing and for display. I worked on the development of their inhouse workflow technology, as well as undertaking sales and project management.

Training and Operations Manager at Econsultancy

Took an active role in establishing and improving training delivery and customer experience across our public training and academic products. Worked closely with both the training and client services directors to develop business opportunities, drive marketing activity and establish Econsultancy as the leading digital marketing training provider in the UK.