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About Michael Burgess

Michael Burgess

Michael Burgess is President of Saks Direct, the online channel of Saks Fifth Avenue. Saks Fifth Avenue is renowned as an arbiter of modern style offering the finest designer collections for men and women, as well as accessories, cosmetics and gifts. With modern energy and great fashion authority, Saks Fifth Avenue delivers a rich legacy of exceptional style and service.

Previously, Burgess served as Executive Vice President of the Consumer Division of FTD, and prior to that as Vice President and General Manager, Internet Business, of Teleflora both leaders in the online floral and gifting category. He began his business career at McKinsey & Company, where he led and served on teams providing strategic management services to several Global 500 companies in a variety of industries.

Burgess earned his Bachelor of Commerce in Finance and his Bachelor of Laws from the University of New South Wales in Sydney, Australia and his MBA from the Stanford Graduate School of Business.

About Shop.org panel: Connected Retail - How the web is revolutionizing the retail experience

Connected consumers want connected retail experiences. Today’s shopper is fully empowered, with the ability to access and combine a wide variety of information - from the product specific to the socially enabled - through any device, anywhere, anytime. This provides retailers with a fantastic opportunity to excel and innovate but only if they approach it in the right way. The task is complex and needs a holistic approach to incorporate this new paradigm. The stores of the future will be extensions of their digital cousins, data will be integrated and store associates will be technology enabled so they too can interact with consumers in-store. These changes are epic in proportion but the spoils for the winner will be massive.    Shop.org's Connected Retail panel will tap into leading retailers and provide insight and answers to the burning issues that this new consumer has created, and how the retail sector will grow, change and survive.

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