Over a third of shoppers increased the amount of online shopping they did over the last year, so it is more important than ever for retailers to provide an outstanding ecommerce experience.
When an online shopper clicks ‘checkout’ they generally have the intention to buy, yet drop-off rates at this final stage can be high with three in five abandoning their baskets.
Consumers aren’t afraid to go elsewhere if they encounter issues at any stage in the checkout process though, so it’s vital for retailers to get it right.
Econsultancy has published a freely available trends briefing about digital trends in South-East Asia, based on its the second Digital Cream Singapore event for senior client-side digital marketers held in November.
Key issues for those attending were the lack of resources and skills, and the challenge of creating mobile-ready environments.
Duplicate content has been causing major issues for online retailers for many years, primarily due to the negative impact it has on search engine rankings.
Due to the size and complexity of online retail websites, there are far more areas that need to be addressed and monitored in order to eliminate duplicate content issues.
Here are nine potential causes of duplicate content, along with resolutions to help you overcome them.
Nine out of ten Australian consumers use online media to discover more about products and just over 50% have used a smartphone or tablet to price compare.
These findings come from Nielsen's latest research study, which was conducted in partnership with eBay and PayPal.
Over 3,000 adult Australians were surveyed as part of the study in an effort to better understand how Australians are using their mobile devices - something all the more pertinent, given the recent revelation that mobile is seeing rapid growth across the region.
In our new Ecommerce Platforms Buyer’s Guide, one of the highlighted trends was the continued growth of the ecommerce market in the United Kingdom.
This has been the driving factor for increased spend on the technology and services that facilitate online and multichannel commerce.
Figures from the IMRG CapGemini e-Retail Sales Index, summarised in a report published by Ofcom last week, show that the UK leads the world for online consumer spending per person.
Cyber Monday broke records in the USA this year, and resulted in a surge in online sales around the world.
While December is still a key month for UK and US retailers, many e-commerce companies are also focusing on other global shopping trends.
YouTube is a popular choice for hosting e-commerce videos, but it has its drawbacks. It’s hugely popular and it’s free – but sophisticated e-commerce capabilities are limited.
YouTube does offer some obvious pluses when it comes to video hosting, and the site provides a fast and easy way to get videos in front of the required eyeballs.
It’s free, it’s user-friendly, and being that it’s the second-largest search engine in the world, it attracts the necessary traffic you need for product videos.
Geography has always played a crucial role in marketing to consumers in the offline “real” world.
It shapes the way companies reach out to target audiences. It affects the way products are promoted and priced. It helps analyse consumers within a particular area, and it places restrictions on the way business is conducted due to laws and regulations in a given area.
The same holds true of course in the online world. Understanding user location can be a critical factor―and competitive differentiator―in customer outreach today.
And yet, many businesses continue to present online consumers with a single “one size fits all” approach in their online initiatives and thereby miss out on the opportunity to create instant connections with local audiences.
There is an alternative.
Whilst the e-commerce industry as a whole continues to grow at 20% per year, life for individual site owners doesn’t get any easier.
Whilst now levelling out, CPCs have seen heady growth over previous years, meaning that it’s more important than ever to secure a sale once you’ve enticed a user to your site.
However, at the same time there is a clear trend showing a decline in on-site conversion rates, meaning that more and more of your expensively-won traffic is simply visiting the site only to leave without purchasing.
Want to know where you should be aiming your e-commerce investment to increase online sales?
We asked 100 senior decision makers from leading global retail brands, who were attending the latest Internet Retailer conference, about what they are planning to invest in over the next 12 months.