Cover for JUMP Magazine: Issue one

JUMP Magazine: Issue one

JUMP is Econsultancy's multichannel magazine in support of the multichannel event, JUMP. In this first issue of JUMP Magazine we focus on a number of areas that will help you to join up your business, including why brands should launch print catalogues and magazines, how to track inbound telephone calls with web analytics, emerging multichannel job roles, and why retailers need multichannel returns policies.

Cover for Selling Online: a How-to Guide for Small Businesses

Selling Online: a How-to Guide for Small Businesses

Econsultancy’s Selling Online: a How-to Guide for Small Businesses has been produced specifically with smaller business in mind. This 100+ page document, written by e-commerce consultant Trevor Ginn, contains information about best-practice implementation and management of an online retail website. It is a must-read for any small business serious about establishing itself in the e-commerce environment. 

Cover for Mobile E-commerce Best Practice Guide

Mobile E-commerce Best Practice Guide

The Mobile E-commerce Best Practice Guide is a comprehensive document to help steer you towards understanding and implementing e-commerce functionality into this challenging and rapidly evolving channel.

Cover for Effective Web Design

Effective Web Design

The Effective Web Design guide has been created to provide you with a steer on all the key aspects of website design, ranging from conception and design, through to subjects such as usability and search engine optimisation. It is intended as a single point of reference covering best practice approaches for all the topics that anyone involved with website design needs.

Cover for Customer Experience Benchmarking: Automotive Industry: Car Comparison Tools

Customer Experience Benchmarking: Automotive Industry: Car Comparison Tools

User experience can make or break a company online. In association with Global Reviews, Econsultancy has produced this specific customer experience benchmarking document which highlights the various best practices needed in the arena of online car comparison tools. Although this document focuses on the automotive sector, the processes and practices can be applied across a wide variety of industries. 

Cover for Customer Experience Benchmarking: Telecoms and Mobile Phones: Selector Tools

Customer Experience Benchmarking: Telecoms and Mobile Phones: Selector Tools

User experience can make or break a company online. In association with Global Reviews, Econsultancy has produced this specific customer experience benchmarking document which highlights the various best practices needed in the area of mobile and telecom selection tools. Although this document focuses on the telecoms sector, the processes and practices can be applied across a wide variety of industries.

Cover for Customer Experience Benchmarking: Finance Application Introduction

Customer Experience Benchmarking: Finance Application Introduction

User experience can make or break a company online. In association with Global Reviews, Econsultancy has produced this specific customer experience benchmarking document which highlights the various best practices needed in the area of Finance Applications. Although this document focuses on the financial sector, the processes and practices can be applied across a wide variety of industries. 

Cover for Child Protection Best Practice Guide

Child Protection Best Practice Guide

The Child Protection Online Best Practice Guide aims to introduce the numerous UK legal and ethical considerations and recommendations that need to be taken on-board by brand owners and agencies who are actively engaging in this powerful medium. It is free to download.

Cover for Winning New Work

Winning New Work

Econsultancy's Winning New Work Guide is aimed at UK digital agencies and contains all the information you need to know about business development in one place. An essential reference tool.

Cover for Search Engine Optimization (SEO) - Best Practice Guide 2009

Search Engine Optimization (SEO) - Best Practice Guide 2009

Please note: There is a newer version of this report available

Our comprehensive SEO Best Practice Guide will help you understand search marketing like never before. It contains everything you need to know about search engine optimization, whether you work for an in-house client team or agency-side.