Showing posts 1 - 10 of 11
  1. Tanya Kenny Bronze

    European Society of Cardiology

    07 June 2007 10:32am

    avatar We are looking into doing a deliverability audit to track our ecampaigns. Has anyone used either EmailReach or ExactTarget's deliverability audits? Or has anyone got another company to recommend? Would love to hear your comments!!! Thanks! Tanya
  2. Marc Munier

    Managing Director at Pure360

    08 June 2007 09:03am

    avatar Hi

    One completly free way of getting an idea of your delivery rates is to use sender score:

    https://www.senderscore.org/lookup.php?lookup

    Just type in the IP that you are using to send the mail and it will give you a score out of 100, if you want a more in depth understanding you can register to get a wider range of metrics. - it's also free to register.

    This does have a US bias but is still a good indication as to the reputation of your servers.

    Hope this helps


    Marc
  3. Tanya Kenny Bronze

    European Society of Cardiology

    08 June 2007 09:16am

    avatar Thanks for your reply! Does this actually measure inbox deliverability?

    On 09:03:45 8 June 2007 MarcMunier wrote:

     

    Hi

    One completly free way of getting an idea of your delivery rates is to use sender score:

    https://www.senderscore.org/lookup.php?lookup

    Just type in the IP that you are using to send the mail and it will give you a score out of 100, if you want a more in depth understanding you can register to get a wider range of metrics. - it's also free to register.

    This does have a US bias but is still a good indication as to the reputation of your servers.

    Hope this helps


    Marc

     

  4. Marc Munier

    Managing Director at Pure360

    08 June 2007 09:26am

    avatar IP reputation is one factor of the deliverbility mix, content, data source, brand recognition amongst others all contribute.

    IP is really a starting point, if you get a scorce of 80 plus and you are still having issues you may have to look at the content - do you run any form of spam checking before you send your mails out.

    Also what has prompted this question are you having issues delivering mails?

    Marc

    On 09:16:12 8 June 2007 Tanya3 wrote:

     

    Thanks for your reply! Does this actually measure inbox deliverability?

    On 09:03:45 8 June 2007 MarcMunier wrote:

     

    Hi

    One completly free way of getting an idea of your delivery rates is to use sender score:

    https://www.senderscore.org/lookup.php?lookup

    Just type in the IP that you are using to send the mail and it will give you a score out of 100, if you want a more in depth understanding you can register to get a wider range of metrics. - it's also free to register.

    This does have a US bias but is still a good indication as to the reputation of your servers.

    Hope this helps


    Marc

     

     

  5. Tanya Kenny Bronze

    European Society of Cardiology

    08 June 2007 09:30am

    avatar Thanks again!! Yes we do run spam checkers which come up with very low rates. We are not having issues delivering but really, really want to be sure that we are getting there. Our ESP is telling us that we have 95% delivery rates but how certaiin ESPs measure this is subjective.

    On 09:26:58 8 June 2007 MarcMunier wrote:

     

    IP reputation is one factor of the deliverbility mix, content, data source, brand recognition amongst others all contribute.

    IP is really a starting point, if you get a scorce of 80 plus and you are still having issues you may have to look at the content - do you run any form of spam checking before you send your mails out.

    Also what has prompted this question are you having issues delivering mails?

    Marc

    On 09:16:12 8 June 2007 Tanya3 wrote:

     

    Thanks for your reply! Does this actually measure inbox deliverability?

    On 09:03:45 8 June 2007 MarcMunier wrote:

     

    Hi

    One completly free way of getting an idea of your delivery rates is to use sender score:

    https://www.senderscore.org/lookup.php?lookup

    Just type in the IP that you are using to send the mail and it will give you a score out of 100, if you want a more in depth understanding you can register to get a wider range of metrics. - it's also free to register.

    This does have a US bias but is still a good indication as to the reputation of your servers.

    Hope this helps


    Marc

     

     

     

  6. Marc Munier

    Managing Director at Pure360

    08 June 2007 09:50am

    avatar The simplest way to check this is to:

    1. Get a domain breakdown from your ESP or manually do it in excel (if you have less than 55k emails)
    2. Get the top 5 or so domains
    3, Register to get an account with each of them
    4. Send to these addresses ALONG with you main campaigns

    If you get the mails great - if you don't perhaps you should have words with your supplier.

    Cheers

    On 09:30:19 8 June 2007 Tanya3 wrote:

     

    Thanks again!! Yes we do run spam checkers which come up with very low rates. We are not having issues delivering but really, really want to be sure that we are getting there. Our ESP is telling us that we have 95% delivery rates but how certaiin ESPs measure this is subjective.

    On 09:26:58 8 June 2007 MarcMunier wrote:

     

    IP reputation is one factor of the deliverbility mix, content, data source, brand recognition amongst others all contribute.

    IP is really a starting point, if you get a scorce of 80 plus and you are still having issues you may have to look at the content - do you run any form of spam checking before you send your mails out.

    Also what has prompted this question are you having issues delivering mails?

    Marc

    On 09:16:12 8 June 2007 Tanya3 wrote:

     

    Thanks for your reply! Does this actually measure inbox deliverability?

    On 09:03:45 8 June 2007 MarcMunier wrote:

     

    Hi

    One completly free way of getting an idea of your delivery rates is to use sender score:

    https://www.senderscore.org/lookup.php?lookup

    Just type in the IP that you are using to send the mail and it will give you a score out of 100, if you want a more in depth understanding you can register to get a wider range of metrics. - it's also free to register.

    This does have a US bias but is still a good indication as to the reputation of your servers.

    Hope this helps


    Marc

     

     

     

     

  7. Tanya Kenny Bronze

    European Society of Cardiology

    08 June 2007 09:58am

    avatar Thanks so much for your help! Have a good weekend!

    On 09:50:03 8 June 2007 MarcMunier wrote:

     

    The simplest way to check this is to:

    1. Get a domain breakdown from your ESP or manually do it in excel (if you have less than 55k emails)
    2. Get the top 5 or so domains
    3, Register to get an account with each of them
    4. Send to these addresses ALONG with you main campaigns

    If you get the mails great - if you don't perhaps you should have words with your supplier.

    Cheers

    On 09:30:19 8 June 2007 Tanya3 wrote:

     

    Thanks again!! Yes we do run spam checkers which come up with very low rates. We are not having issues delivering but really, really want to be sure that we are getting there. Our ESP is telling us that we have 95% delivery rates but how certaiin ESPs measure this is subjective.

    On 09:26:58 8 June 2007 MarcMunier wrote:

     

    IP reputation is one factor of the deliverbility mix, content, data source, brand recognition amongst others all contribute.

    IP is really a starting point, if you get a scorce of 80 plus and you are still having issues you may have to look at the content - do you run any form of spam checking before you send your mails out.

    Also what has prompted this question are you having issues delivering mails?

    Marc

    On 09:16:12 8 June 2007 Tanya3 wrote:

     

    Thanks for your reply! Does this actually measure inbox deliverability?

    On 09:03:45 8 June 2007 MarcMunier wrote:

     

    Hi

    One completly free way of getting an idea of your delivery rates is to use sender score:

    https://www.senderscore.org/lookup.php?lookup

    Just type in the IP that you are using to send the mail and it will give you a score out of 100, if you want a more in depth understanding you can register to get a wider range of metrics. - it's also free to register.

    This does have a US bias but is still a good indication as to the reputation of your servers.

    Hope this helps


    Marc

     

     

     

     

     

  8. Sean Duffy Gold

    Principal Email Marketing Consultant at Emailcenter UK

    11 June 2007 22:30pm

    avatar

    This is a bit long winded and time consuming to log into every account and find the emails, particulary if there are delays in receiving emails at the ISP. I should know as before we developed our own Inbox monitoring tool a couple of years ago this is what I had to do.

    The other thing is you cannot determine when the seed emails will be sent during the campaign. Ideally you want this to be done at the very end of the send as well as before the campaign is sent as you will see some differences on occassions between delivery before you send the campaign and afterwards. This is because the ISP will take into account volume, bounces and complaints which could cause the ISP to change how it delivers the email.

    My personal experience of these seeding services is they vary in the speed of results they produce - one I know of takes 24 hours! When evaluating them test this. Don't get too concerned with the make-up of ISP's they test as after AOL, Yahoo, BT and Hotmail I doubt your list will contain a large proportion of other domains - and any of the other domains have limited filtering so you should not get any delivery issues.

    I hope this helps. We have a full email deliverability toolkit as part of our delivery platform but we do not offer this as a seperate service. It also contains inbox preview and spam filter checks.

    Sean Duffy
    Emailcenter

    On 09:50:03 8 June 2007 MarcMunier wrote:

     

    The simplest way to check this is to:

    1. Get a domain breakdown from your ESP or manually do it in excel (if you have less than 55k emails)
    2. Get the top 5 or so domains
    3, Register to get an account with each of them
    4. Send to these addresses ALONG with you main campaigns

    If you get the mails great - if you don't perhaps you should have words with your supplier.

    Cheers

    On 09:30:19 8 June 2007 Tanya3 wrote:

     

    Thanks again!! Yes we do run spam checkers which come up with very low rates. We are not having issues delivering but really, really want to be sure that we are getting there. Our ESP is telling us that we have 95% delivery rates but how certaiin ESPs measure this is subjective.

    On 09:26:58 8 June 2007 MarcMunier wrote:

     

    IP reputation is one factor of the deliverbility mix, content, data source, brand recognition amongst others all contribute.

    IP is really a starting point, if you get a scorce of 80 plus and you are still having issues you may have to look at the content - do you run any form of spam checking before you send your mails out.

    Also what has prompted this question are you having issues delivering mails?

    Marc

    On 09:16:12 8 June 2007 Tanya3 wrote:

     

    Thanks for your reply! Does this actually measure inbox deliverability?

    On 09:03:45 8 June 2007 MarcMunier wrote:

     

    Hi

    One completly free way of getting an idea of your delivery rates is to use sender score:

    https://www.senderscore.org/lookup.php?lookup

    Just type in the IP that you are using to send the mail and it will give you a score out of 100, if you want a more in depth understanding you can register to get a wider range of metrics. - it's also free to register.

    This does have a US bias but is still a good indication as to the reputation of your servers.

    Hope this helps


    Marc

     

     

     

     

     

  9. Tanya Kenny Bronze

    European Society of Cardiology

    12 June 2007 08:56am

    avatar Thanks Sean! Interesting issues to bear in mind.

    On 22:30:24 11 June 2007 SeanDuffy wrote:

     

    This is a bit long winded and time consuming to log into every account and find the emails, particulary if there are delays in receiving emails at the ISP. I should know as before we developed our own Inbox monitoring tool a couple of years ago this is what I had to do.

    The other thing is you cannot determine when the seed emails will be sent during the campaign. Ideally you want this to be done at the very end of the send as well as before the campaign is sent as you will see some differences on occassions between delivery before you send the campaign and afterwards. This is because the ISP will take into account volume, bounces and complaints which could cause the ISP to change how it delivers the email.

    My personal experience of these seeding services is they vary in the speed of results they produce - one I know of takes 24 hours! When evaluating them test this. Don't get too concerned with the make-up of ISP's they test as after AOL, Yahoo, BT and Hotmail I doubt your list will contain a large proportion of other domains - and any of the other domains have limited filtering so you should not get any delivery issues.

    I hope this helps. We have a full email deliverability toolkit as part of our delivery platform but we do not offer this as a seperate service. It also contains inbox preview and spam filter checks.

    Sean Duffy
    Emailcenter

    On 09:50:03 8 June 2007 MarcMunier wrote:

     

    The simplest way to check this is to:

    1. Get a domain breakdown from your ESP or manually do it in excel (if you have less than 55k emails)
    2. Get the top 5 or so domains
    3, Register to get an account with each of them
    4. Send to these addresses ALONG with you main campaigns

    If you get the mails great - if you don't perhaps you should have words with your supplier.

    Cheers

    On 09:30:19 8 June 2007 Tanya3 wrote:

     

    Thanks again!! Yes we do run spam checkers which come up with very low rates. We are not having issues delivering but really, really want to be sure that we are getting there. Our ESP is telling us that we have 95% delivery rates but how certaiin ESPs measure this is subjective.

    On 09:26:58 8 June 2007 MarcMunier wrote:

     

    IP reputation is one factor of the deliverbility mix, content, data source, brand recognition amongst others all contribute.

    IP is really a starting point, if you get a scorce of 80 plus and you are still having issues you may have to look at the content - do you run any form of spam checking before you send your mails out.

    Also what has prompted this question are you having issues delivering mails?

    Marc

    On 09:16:12 8 June 2007 Tanya3 wrote:

     

    Thanks for your reply! Does this actually measure inbox deliverability?

    On 09:03:45 8 June 2007 MarcMunier wrote:

     

    Hi

    One completly free way of getting an idea of your delivery rates is to use sender score:

    https://www.senderscore.org/lookup.php?lookup

    Just type in the IP that you are using to send the mail and it will give you a score out of 100, if you want a more in depth understanding you can register to get a wider range of metrics. - it's also free to register.

    This does have a US bias but is still a good indication as to the reputation of your servers.

    Hope this helps


    Marc

     

     

     

     

     

     

  10. Lee McDermott Bronze

    Sales at CM

    12 June 2007 14:52pm

    avatar

    Hi Tanya,

    I work for a company called Campaign Master (www.campaignmaster.co.uk). We work with a number of firms in helping them improve their email marketing, ranging from delivery to improving open rates.

    The solution is designed for marketing people and is really simple to use, we hold on line demonstrations quite frequently and would welcome the opportunity to show you exactly what you could be achieving using Campaign Master.

    If you are interested in organising a web demonstration please drop me an email on lee.mcdermott@campaignmaster.co.uk.

    Thanks

    On 10:32:07 7 June 2007 Tanya3 wrote:

     

    We are looking into doing a deliverability audit to track our ecampaigns. Has anyone used either EmailReach or ExactTarget's deliverability audits? Or has anyone got another company to recommend? Would love to hear your comments!!! Thanks! Tanya

     

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