1. Anonymous Bronze

    E-communications officer at London Business School

    05 September 2007 00:32am

    Avatar-blank-50x50 Hi

    I'm looking for an online chat solution/software to embed into a website - preferably a hosted solution.

    Features would ideally include:
    • No additional installation of software required by customer
    • Ability to moderate posts
    • Chat logging/transcripts
    • Ability to search previous chat transcripts
    • Ability to skin
    • Possibility of additional rooms
    Any suggestions of suitable companies or general pointers would be very helpful.

    Thanks

    James
  2. Anonymous Bronze

    Manager E-Marketing at Tranzum

    05 September 2007 13:04pm

    Avatar-blank-50x50

    Hello James,

    Please try www.livechatnow.com or www.liveperson.com 

    Regards,
    Hassan Qureshi

    On 00:32:30 5 September 2007 JamesBr wrote:

     

    Hi

    I'm looking for an online chat solution/software to embed into a website - preferably a hosted solution.

    Features would ideally include:
    • No additional installation of software required by customer
    • Ability to moderate posts
    • Chat logging/transcripts
    • Ability to search previous chat transcripts
    • Ability to skin
    • Possibility of additional rooms
    Any suggestions of suitable companies or general pointers would be very helpful.

    Thanks

    James

     

  3. Anonymous Bronze

    E-communications officer at London Business School

    05 September 2007 17:25pm

    Avatar-blank-50x50 Many thanks Hassan

    On 13:04:45 5 September 2007 hqureshi wrote:

     

    Hello James,

    Please try www.livechatnow.com or www.liveperson.com 

    Regards,
    Hassan Qureshi

    On 00:32:30 5 September 2007 JamesBr wrote:

     

    Hi

    I'm looking for an online chat solution/software to embed into a website - preferably a hosted solution.

    Features would ideally include:
    • No additional installation of software required by customer
    • Ability to moderate posts
    • Chat logging/transcripts
    • Ability to search previous chat transcripts
    • Ability to skin
    • Possibility of additional rooms
    Any suggestions of suitable companies or general pointers would be very helpful.

    Thanks

    James

     

     

  4. Linus Gregoriadis Diamond

    Research Director at Econsultancy

    05 September 2007 18:06pm

    linus-gregoriadis-fave.jpg

    It's worth looking at E-consultancy's 2007 Online Customer Service Buyer's Guide.

    http://www.e-consultancy.com/publications/online-customer-service-solutions-buyers-guide-2007/

     

  5. Anonymous Bronze

    E-communications officer at London Business School

    05 September 2007 18:44pm

    Avatar-blank-50x50 Thanks Linus

    On 18:06:44 5 September 2007 LinusGregoriadis wrote:

     

    It's worth looking at E-consultancy's 2007 Online Customer Service Buyer's Guide.

    http://www.e-consultancy.com/publications/online-customer-service-solutions-buyers-guide-2007/

     

     

  6. Mark Kirby

    Managing Director at GoResponse Ltd

    17 September 2007 19:40pm

    avatar

    Hi

    I strongly recommend www.whoson.com

    Provides lots of excellent stats as well as the chat facility.

    Mark

    www.goresponse.co.uk

     

  7. Leo Zalk Bronze

    Business Development Manager at Winfoware Technologies Ltd

    17 October 2007 07:32am

    avatar

    Hi James,

    We have provided many Solutions on VoIP and IP based Programs.

    Please send me the complete Requirements. I will get back to you with a proposal.

    Best Regards,
    Leo Victor
    www.winfoware.com
    leovictor@winfoware.net

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