Hi

I wonder if anyone can help, we're selling a B2B service online which has an up front fee of £299 then an ongoing monthly fee of £25.  We'd like to take payment online (something we're currently doing on other sites) but also then sign up to a direct debit for the monthly payment.  I've done a search and there are a few providers but I wondered if anyone has any experience of a provider for this type of solution that they could recommend.

Thanks

Lisa

Hi Lisa,

There are a number of organisations that can help. It depends if you want to link directly to Bacs or use a third party Bureau service.

- If you want to link directly to Bacs you need to be registered as a service user (speak to your bank about sponsorship) and will need to obtain Bacstel-IP software. (Go to the Bacs website and look for the PDF list of approved software suppliers).

- Alternatively you can use a Bureau service. Bureau (like Datacash) will undertake some or all of your Direct Debit processing (from sending your files to Bacs for processing through to managing your end to end DD process. (Go to the Bacs website and search for the PDF list of approved Bureau).

Amongst the different aspects of managing a DD service, one thing to note with PDD (Paperless Direct Debit) is that you cannot use the on-line or telephone sign-up process if more than one person is required to authorise a transaction against the (your customers) bank account. This means that PDD is not always suitable for B2B services and most business' (that are willing to pay by Direct Debit) will need to complete a paper Direct Debit Instruction (so that the different signatories can sign the instruction).

Hope this helps. Please feel free to contact me at Direct Debit Training Ltd if you have any questions. Happy to answer them for you.

Ryan