Alison Lancaster

CMO / Marketing Director, Online Non Food, Kiddicare / Wm Morrison Supermarkets

Talking on: PANEL: The Digital Self - what is identity?
Room L

Craig Sullivan

Group eBusiness Manager, Belron (Autoglass)

Talking on: Conversion rate optimisation across channels
Room A

Fiona Spooner

Head of Acquisition Marketing, Financial Times

Talking on: PANEL: What have we learnt about how different marketing channels best work together?: Insights into multichannel campaign optimisation
Room O

Ros MacKenzie

General Manager Content Strategy, TUI UK

Talking on: Engagement through content strategy
Room E

Emma Jenkins

CMO, giffgaff

Talking on: Lessons in engagement from a social pioneer
Room E

Simon Harrow

Executive Office, Morrisons

Talking on: Organisational strategy for a multichannel world
Room L

Linus Gregoriadis

Research Director, Econsultancy

Talking on: The Econsultancy view on what good looks like
Room A

Alex Oberberg

Global Marketing Manager, Social Media, Nokia

Talking on: Connecting Online with Offline using Social and Mobile
Room A

Tony Preedy

Marketing Director, Lakeland

Talking on: Modern shopkeeping
Room L

Matt Rooke

Customer Acquisition & Retention Vice President, Kuoni Travel

Talking on: PANEL: What have we learnt about how different marketing channels best work together?: Insights into multichannel campaign optimisation
Room O

Alex Balfour

Head of New Media, LOCOG

Talking on: Digital at scale: How London 2012 delivered the first truly digital Olympic and Paralympic Games
Room O

Chris Lawson

Outgoing Director of Content Sales and Marketing, Guardian News & Media

Talking on: Multichannel campaign and customer experience management
Room E

Grant Baillie

Head of Online CRM, Marks and Spencer

Talking on: PANEL: How do you deliver a more joined up customer experience?: Challenges around people, process, technology
Room E

Ling Valentine

Boss, LINGsCARS.com

Talking on: Method in the madness? Did the Dragons miss out not getting an investment in Ling “I’m just a genius at marketing” Valentine?
Room L

Matthew Curry

Head of E-commerce, Lovehoney

Talking on: How offline PR affects online sales
Room A

Ashley Friedlein

CEO, Econsultancy

Talking on: The Econsultancy view on what good looks like
Room L

Matthew Finch

Head of Sales and Commercial , Warner Leisure Hotels

Talking on: Optimising multichannel campaigns: case studies
Room O

Lawrence Merritt

Managing Director, UK & Ireland, Photobox

Talking on: Delivering engaging experiences through social applications
Room E

Duncan Tickell

Commercial Director, Immediate Media Co

Talking on: Delivering effective campaigns across online/offline
Room O

Martin Bartle

Global Communications and E-commerce Director, Agent Provocateur

Talking on: Customer centric strategies for high value customers
Room L

Steve Wind-Mozley

SVP Ecommerce, BBC Worldwide

Talking on: PANEL: The Digital Self - what is identity?
Room L

Nick Fuller

Director of Planning and Development, e-Dialog

Talking on: Use attribution analysis to measure the impact of email in a multichannel world
Room S

Stefan Tornquist

VP, Research (US), Econsultancy

Talking on: The Econsultancy view on what good looks like
Room O

Jack Sheldon

Partnerships Manager, JustGiving

Talking on: Social CRM insights
Room A

Peter Abraham

Exec VP, EMEA & ASIA, Econsultancy

Talking on: The Econsultancy view on what good looks like
Room E

Nina Jones

Head of Customer Experience, Porsche Cars Great Britain

Talking on: Making sense of data to personalise the multichannel customer experience
Room E

Fiona McSwein

Group Director of Marketing, Euromoney Institutional Investor PLC

Talking on: PANEL: The Digital Self - what is identity?
Room L

Ottokar Rosenberger

Vice President of International, eHarmony.com

Talking on: Global insights from joined up marketing campaigns
Room O

John Larder

Head of Analytics, Insight and Business Intelligence, Barclays

Talking on: PANEL: How do you join up data across channels? : Insights into multichannel analytics
Room A

Giles Richardson

Head of Personalisation and Optimisation, Barclays Bank

Talking on: PANEL: How do you deliver a more joined up customer experience?: Challenges around people, process, technology
Room E

Lee Wilmore

Head of Database Marketing, IPC Media

Talking on: PANEL: How do you join up data across channels? : Insights into multichannel analytics
Room A

Marie Fenner

Managing Director UK & Ireland, AT Internet

Talking on: KPI & Measurement Strategy – Back to Basics
Room S

Mark Patron

CEO, RedEye

Talking on: How to improve your website conversion
W

Toby Goldblatt

Director, Digital & Social, CACI

Talking on: Multichannel Lead Management and Nurturing - using data driven marketing to improve sales performance in all channels
Room S

Ollie Bath

Head of Client Solutions Europe , IgnitionOne

Talking on: Engagement Optimisation- Transforming the Dark Art into Science
Room P

Michael Schirrmacher

Sales Director UK, Webtrends

Talking on: MVT across multiple brands: One approach to successful testing
Room P

Jonathan Waddingham

Product Manager Social & Labs, JustGiving

Talking on: Social CRM insights
Room A

Matthew Tod

Partner, PwC Consulting

Talking on: Good-bye Web Analytics, Hello Digital Intelligence!
W

Dara Fitzgerald

Head of Insight, Fresh Egg

Talking on: Multichannel Funnels in Google Analytics: discovering untapped opportunities in your conversion path
Room S

Michael Plimsoll

Industry Marketing Director, Adobe

Talking on: Marketing Attribution - Taking the guesswork out of marketing
Room H

Guido Fambach

Vice President Professional Services, comScore

Talking on: Viewable Impressions: Changing how the world sees digital advertising
Room S

Chris Allison

Online Sales Manager – UK & Europe, Air New Zealand

Talking on: Air New Zealand: Big Data, Better Ideas – Taking off with Tag Management
Room H

Fabrizio Esposito

Digital Science & Innovation Executive, GfK Consumer Experiences

Jamie Brighton

Product Marketing Manager, Adobe

Talking on: Let’s get personal – how to provide the most personal experience possible
Room H

Jonathan Cook

Head of New Media, Valtech

Talking on: Simplifying Facebook Commerce – Being Social by Design
Room H

Craig Le Grice

Global Digital Lead, WPP

Talking on: The journey towards omnichannel
Room L

Guy Hanson

Director Response Consulting EMEA, Return Path

Talking on: The New Equation for Deliverability: EQ = D³
Room H

Adrian Hado

Head of Insight, Avios

Talking on: How behavioural and transactional data can improve the customer experience to engender loyalty
Room O

Neil McCarthy

Commercial Director, iProspect (formerly I Spy Marketing)

Talking on: Search and Social
W

Neil Mason

SVP Customer Engagement, iJento

Talking on: Tracking the Customer Journey: A Data Model For The Digital World
W

Grant Sidwell

Mobile Director, Experian CheetahMail

Talking on: A case study: Optimising your mobile strategy to drive ROI
Room P

Andrew Hood

Managing Director, Lynchpin

Talking on: Big Data: Does Size Matter?
Room P

Sandra McDill

European Account Services Director, TagMan

Talking on: Air New Zealand: Big Data, Better Ideas – Taking off with Tag Management
Room H

Ramel Levin

VP Marketing, ClickTale

Talking on: How to give the customers what they want and make money doing it
W

Ben Harknett

Director of EU Sales & Client Services, Wildfire Interactive

Talking on: How to use data to maximize the value of Social Media
Room H

Jon Stanesby

Associate Director of Strategic Services, Responsys

Talking on: Relationships first: Using digital to tie it all together
W

Catherine Toole

CEO, Sticky Content

Talking on: Content: make do and mend
Room H

Peter Goodman

VP of BuyBuddy, Salesforce Marketing Cloud

Talking on: Paid, Owned and Earned Media: The Convergence
Room P

Graham Benson

CIO, MandMDirect

Talking on: Bringing Marketing & IT Together for Effective CEM
Room H

Nick Evans

Account Director, ExactTarget

Talking on: PANEL: How do you deliver a more joined up customer experience?: Challenges around people, process, technology
Room E

Rebecca Quinn

Director EU Strategy and Operations, Wildfire Interactive

Talking on: PANEL: How do you join up data across channels? : Insights into multichannel analytics
Room A

Adit Abhyankar

Executive Director, Visual IQ

Talking on: PANEL: How do you join up data across channels? : Insights into multichannel analytics
Room A

Ben Chamlet

Product Consultant, Silverpop

Talking on: PANEL: What have we learnt about how different marketing channels best work together?: Insights into multichannel campaign optimisation
Room O

Will Cook

VP Multichannel Marketing, Autonomy

Talking on: PANEL: What have we learnt about how different marketing channels best work together?: Insights into multichannel campaign optimisation
Room O

Geoff Wright

Vice President, European Sales, Zmags

Talking on: PANEL: How do you deliver a more joined up customer experience?: Challenges around people, process, technology
Room E

Ralph Wirth

Associate Director, Global Innovation and Digital, GfK Consumer Experiences

Talking on: New forms of multichannel research combining traditional and digital
Room A

Fabrizio Esposito

Digital Science & Innovation Executive, GfK Consumer Experiences

Talking on: New forms of multichannel research combining traditional and digital
Room A

Vicky Garfitt

Digital Marketing Manager, B&Q

Talking on: Relationships first: Using digital to tie it all together
W

Tom Cannon

VP – Product Management, Thunderhead.com

Talking on: Jump into the world of actionable customer journeys
W

Ben Chamlet

Product Consultant, Silverpop

Talking on: Behavioural Marketing; beyond email marketing
Room P

Jochen Moll

Member and Spokesman of the Board of Management, Intershop

Talking on: E-commerce Report 2012
Room S

Jon Myers

Commercial Director - EMEA, Marin Software

Talking on: How Mobiles and Tablets are Changing Search Marketing
Room S

Martin Sheerin

Head of Online Product Development, Phones4u

Talking on: MVT across multiple brands: One approach to successful testing
Room P

Will Cook

VP Multichannel Marketing, Autonomy

Talking on: Things you never knew about Digital Optimisation
Room S

Nick Evans

Account Director, ExactTarget

Talking on: Defending email’s effectiveness in a multichannel world
Room P

Sean Doherty

Director of Operations, Betfred

Talking on: Turning the tables – how Betfred plans to make gaming personal
W

Richard Bassett

Sales Manager, General Markets, LivePerson

Talking on: Intelligently Engaging Customers to Increase Online Sales & Improve Customer Service
Room P

John Ginn

VP of Consulting , CACI

Talking on: Multichannel Lead Management and Nurturing - using data driven marketing to improve sales performance in all channels
Room S

Annette Leeke

Head of Web Analytics and Optimisation, LV= (Liverpool Victoria)

Talking on: Tracking the Customer Journey: A Data Model For The Digital World
W

Neil Morgan

Senior Director Digital Marketing, Adobe

Talking on: PANEL: The Digital Self - what is identity?
Room L