NameRichard Hatfield
Job TitleChief Operating Officer
OrganisationEmperia Holdings Limited
Subscription LevelSilver
Registered Since9 Apr 2010
Areas of ExpertiseAffiliate Marketing, Ecommerce, Social, Web Analytics, Web Project Management

About Me

Chief Operating Officer of Emperia, a global online luxury fashion mall that presents luxury brands from around the world on a single online shopping destination. A new sales and marketing channel that delivers next generation ecommerce technology solutions to luxury fashion brands.

Our customer belongs to a modern demographic of high net worth professional and aspirational women and EmperiaMall gives them the ability to browse our brand partners’ full luxury fashion collections and purchase using a single point of payment across all brands. We offer a bespoke shopping experience that is designed to be more efficient and satisfying for each and every visitor.

Using our real-time product recommendation technology we track customers shopping behavior; when they shop, what brands, styles, colour and sizes they buy, their product preferences and events in their lives they may be shopping for. A unique data profile is created for every visitor enabling our brand partners to access targeted customers across undiscovered niche markets. 

We are committed to providing an exceptional level of service to both our customers and our brand partners, with an easy to use, high volume sales channel.

Emperia establishes extraordinary relationships with our partners and customers, continually developing new ways to inspire the world through innovation and transformation.

Our company is built on integrity, grace, and empowerment, creating an inspiring environment filled with personal ambition and respect.

EMPERIA | Your Luxury Fashion Mall

Previously Chief Operating Officer at Coggles Limited, winners of; 

The Drapers Awards – Independent Retailer of the Year 2010

The Drapers Awards – Buyer/Buying Team of the Year 2010

Drapers Etail Awards - Best Independent Etailer 2010

Drapers Etail Awards - Best Independent Etailer 2009

UK Fashion Awards - Best Boutique 2008

The Drapers Awards - Independent Retailer of the Year 2007

The Drapers Awards - Designer Store of the Year 2007

The Drapers Awards - Independent Womenswear Store 2007

York Design Award 2007

The Drapers Awards - Independent Retailer of the Year 2005

The Drapers Awards - Designer Store of the Year 2005

Retail Interior Awards - Finalist 2005

My Links

http://twitter.com/ RichardHatfield

Emperia

LinkedIn

Education and Qualifications

MA Innovation and Entreprenurial Studies

BA Hons English and Sociology - University of Liverpool

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