short web url vs long url - help needed
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Head of Online Marketing at Football Pools
27 January 2008 20:41pm
Our company is rebranding and there is a feeling that we should change our main web url from www.thismanyletters.com to www.thenewthismanyletter.com .
Now my feeling is that the shorter the url the better in terms of click through rate and retention however I don't have any actual stats to back this up and I'll need these to win the argument.
Can anyone help me to move this from a subjective discusssion to one with facts?
Thanks
comet.co.uk
28 January 2008 08:33am
On 20:41:56 27 January 2008 goateresque wrote:
Director at QM Consulting Ltd
28 January 2008 09:39am
Possibly still a subjective point but it may help: I have seen stats that indicate that a large number of visits to a web site are based on the end user typing in the URL. I don't know the figures, but it is definitely worth considering as the longer the URL, the less likely someone is to want to type it all in, and the more likely the chance of typing errors.
This is certainly true in my case. I often type in (sometimes guessing from the name of an organisation) a URL, and even for ones that I use frequently like Google I often type it in as I find that quicker than finding it through favourites. I know that it is dumb behaviour but that doesn't stop me, and most importantly I am the customer so I must be right!
On 20:41:56 27 January 2008 goateresque wrote:
Head of eCommerce at Express Gifts Ltd
28 January 2008 09:56am
I would go for the short option, if you need to run both sites in tandem, you could add a link from your new hompage to "visit the old site" or instead of using the "newthismanyletters" url, put the new site on the existing url and call the old one "oldthismanyletters" url.
In my experience the longer the url the less likely people are to remember it and unless you undertake paid search around miss-spellings or have good organic search engine rankings, you may begin to lose traffic.
Digital Consultant at TMP Worldwide
28 January 2008 10:01am
On 20:41:56 27 January 2008 goateresque wrote:
Digital Consultant at TMP Worldwide
28 January 2008 10:10am
Hi
here are a couple of case examples that may assist your cause...
http://www.ezau.com/latest/articles/0155.shtml
http://www.vaughns-1-pagers.com/internet/google-ranking-factors.htm
Generally the URL length will affect both your brand memory and ultimately affecting traffic stats - i.e. the less memorable the URL the less likely people will visit and thus a chain reaction will follow through to your own brand and site SEO.
If you do go ahead with changing the URL - try setting up a redirect from the original one and monitor your referal rates over time - you may see that the original brand is this most popular.
Regards
On 10:01:59 28 January 2008 scavangerjohn wrote:
RockAway Technology
29 January 2008 07:23am
User Interface Designer at Cezanne Software Limited
29 January 2008 21:24pm
I would tend to agree with ThomasCasill. The length of the domain name on its own matters far less than the domain name itself, and how relevant it is to your website - i.e. probably either your company name, or something to do with your products or services. As long as the domain name doesn't exceed maybe 15-20 characters, or contain crazy amounts of dashes I think you should be fine. Choosing a name which is relevant and/or memorable and/or relevant is more important.
Other important things you need to consider:
- impact of changing domain name on your current ranking. A new URL will take time to get back into Google and you need to make sure you get the redirects from old to new set up right (i.e. 301 and 404 rather than 302). Also you need to make sure you put the effort in promoting the new URL and updating all the appropriate links in, etc.
- keeping the entire URL simple is perhaps just as important as the domain itself. As long as the site is structured well and using a good CMS (if appropriate) you should have no problems choosing www.mywebsite.com/products/bananas/ rather than www.mywebsite.com/products_page.asp?productid=123xyz&color=yellow&shape=curvy. The first will look better in Google, be easier to type directly and also gives you the opportunity to include search terms in your URL.
- avoid duplicate content. It's not good to have two domains with the same content, so I think it's best to avoid having both your old and new sites live with the same content. Choose a primary domain and stick to it, then redirect appropriately (or configure DNS?) to avoid the risk of being penalised for duplicate content.
If I can find any hard facts to back this up, particularly relating to your original question about domain name length I'll post again.
Hope this helps,
James
On 07:23:03 29 January 2008 ThomasCasill wrote:
>Our company is rebranding and there is a feeling that we
>should change our main web url from
>(http://www.thismanyletters.com) www.thismanyletters.com
>to www.thenewthismanyletter.com .
>
>Now my feeling is that the shorter the url the better in
>terms of click through rate and retention however I don't
>have any actual stats to back this up and I'll need these
>to win the argument.
>
>Can anyone help me to move this from a subjective
>discusssion to one with facts?
>
>Thanks
>
>As per my understanding it does not make a significant
>difference if your
> web urls are
>short or long only the thing that matters is
>the simplicity of
> your web urls. Web urls should
>be simple and user should find it easy to
>
>memorize it.
lecturer / researcher at University of Sunderland
30 January 2008 13:54pm
I would agree with the previous comment [jamesaddicott] - concentrate on the getting the right domain, if it is right then size doesn't matter [oooh errr missus].
BTW, you are talking about a domain name, not a URL. This issue, and some advice that you may find useful is on a couple of things I've written on the subject - all available from choosingtherightdomainname. [sorry for the blatant plug, but it isn't a commercial site, as you will see].
Hope it helps