1. James Robertson

    Web Marketing Manager at www.venuebirmingham.com

    08 February 2012 15:50pm

    James Robertson

    Can anyone recommend a supplier or solution to centrally manage email signatures/

    It sounds such a trivial component of the online marketing toolkit, but I find it takes a massively disproportionate amount of time, to the extent that I tyoically set them in the department once and then leave them...

    .. and yet is is such a useful tool for adding branding, special offer info and personal contact details that I think I cannot be the first person to articulate this need; so - does anyone know of any toold to manage them centrally?

    James

  2. Denis Kondopoulos

    Technical Project Manager (MBA, MBCS, CITP, CEng) at Naxtech.com

    08 February 2012 16:45pm

    Denis Kondopoulos

    I do not know of any ready-made tools but I think it could be done as a custom-made project.

    Kind Regards,

    Denis
    www.naxtech.com

  3. Andrew Warren-Payne Staff

    Research Analyst at Econsultancy

    08 February 2012 17:05pm

    Andrew Warren-Payne

    Hi James,

    I've spoken to my colleague Aliya here in the office and one piece of software that she uses is Wisestamp. Looking at their website they have plans where you can manage email signatures centrally.

    Hope this helps,

    Andrew

  4. James Robertson

    Web Marketing Manager at www.venuebirmingham.com

    09 February 2012 08:49am

    James Robertson

    Cheers for the replies; I at least have some starting points.

    I'm faintly appalled - but not in the least surprised - that this is not offered as standard by Microsoft as it seems such an essential corporate task...

  5. Ken Bagnall

    Managing Director at Clean Communications

    15 October 2012 14:23pm

    Ken Bagnall

    Hi James,
    There are a few solutions for this purpose. With complete bias may I suggest looking at the Brand and Sign service from The Email Laundry. http://www.theemaillaundry.com/content.php?cid=40
    We launched the service at The Online marketing show this year in Olympia. I'd be delighted to offer you a free trial of the service to see how you like it.We designed the tool for marketers to control how company email looks.

  6. James Robertson

    Web Marketing Manager at www.venuebirmingham.com

    14 December 2012 09:27am

    James Robertson

    So; can anyone confirm if what you put into your email signature is bound by the legislation on email marketing?

    I've been informed that apparently our email signature marketing is subject to the exact same legislation - requiring such things as explicit permission to send them, obvious opt out and all the rest.

  7. Ken Bagnall

    Managing Director at Clean Communications

    14 December 2012 15:36pm

    Ken Bagnall

    Hi James,

    The rules that surround email marketing are really the rules that surround all email. The fact that you have a signature doesn't turn it into a different type of email with different rules attached.

    So for example if all your invoices and quotes you respond to and day to day business communications have a branded banner on them they don't suddenly become a diffrent type of communication with different rules attached.There is a business reason to email that person. You do not need an unsubscribe button on a response to an order or a quote etc. the fact that your website is listed in your signature does not alter the fact.

    I hope I've explained that well enough. If you've any doubts contact me.

  8. James Robertson

    Web Marketing Manager at www.venuebirmingham.com

    14 December 2012 15:54pm

    James Robertson

    Ken: I think you need to talk to our IT department... -they are telling me to remove ALL images, logos, links, and anything else but plainly factual content from the email footer as it constitutes "marketing content" that people have not signed up for and cannot opt out of!

  9. Ken Bagnall

    Managing Director at Clean Communications

    14 December 2012 17:10pm

    Ken Bagnall

    Hi James,

    http://www.ico.gov.uk/upload/documents/library/privacy_and_electronic/introductory/rules_~1.pdf

    The rules apply to direct marketing emails James as laid out in this guide form the Information Commissioner http://www.ico.gov.uk/for_organisations/sector_guides/~/media/documents/library/Data_Protection/Practical_application/ELECTRONIC_MAIL_MARKETING_12_06.ashx

    The rules are laid out pretty clearly. So if we're only talking about daily transactional email the opt-out rule doesn't have to apply.

    It's hard to know why you are receiving a push back from IT without the circumstances.

    There may however be other valid reasons they don't want you adding extra data on to emails, pressure on the mailserver or worry about mailboxes filling up their quotas quickly. They may also be worried about how you do it and if it will cause extra support issues that will fall to them.

    Contact me directly if you need any more info.

  10. James Robertson

    Web Marketing Manager at www.venuebirmingham.com

    18 December 2012 08:54am

    James Robertson

    Yeah - the problem is that they perceive the rules to apply to all marketing content - not explicit marketing emails.

    Let me know how to contact you directly: there is no weblink in your profile...

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