Delivering Successful E-commerce Projects

Overview

E-commerce project management is complicated at the best of times, given the sheer number of potential challenges involved. This report will help you navigate the challenges, whether you work on the client-side or supply-side.

Some of the key factors fundamental to success include:

• Project planning and resourcing
• Stakeholder support and managing expectations
• Defining requirements and futureproofing e-commerce projects
• Supplier selection and service levels

About this Guide

Consumers do not tolerate bad web experiences anymore and in an age where customer experience counts for so much, it is imperative that you properly plan for customer satisfaction. Quite simply, you have to get it right.

'Delivering Successful E-commerce Projects' is specifically aimed at people who are tasked with building out e-commerce websites and operations. The report contains hundreds of recommendations and will help you deliver brilliant projects, on time and on budget, to win more business from new and existing customers. 

If you're in need of assistance, or need an independent source to steer you in the right direction, then this one's for you.

Contents

There are more than 400 recommendations contained within this highly-practical guide, which will help increase and influence your understanding of e-commerce projects. If you need a step-by-step guide to help you plan such a project, then look no further.  

The report is broadly divided into three main sections:

• Client-side challenges
• Supplier-side challenges
• Joint challenges

It also contains numerous tables, graphs and checklists, plus lots of detail and recommendations on choosing a supplier.

Who this Guide is For

Client-side professionals should read this report to:

• Find the right supplier for your business
• Manage internal expectations and set realistic expectations
• Deliver on time and on-budget
• Deliver a return on investment

Supplier-side professionals can read this report to:

• Build credibility through a more customer-centric approach
• Reduce client churn, increase customer retention
• Deliver on time and on budget

We created this guide specifically to help people in the following roles: heads of e-commerce, digital marketing managers, multichannel directors, marketing directors, IT directors, MDs and CEOs of agencies and SMEs, client service directors, managing consultants, project managers, business analysts, agency account directors, SaaS providers, etc.

Download it today to reduce your e-commerce headaches...

How much does this report cost?

You can purchase just this report for $400.

However, become a Silver subscriber and you get total access to all our reports for as little as $495.

As a Silver subscriber you get complete access to 700+ of our reports for a whole year. This includes all past reports and all the new ones we publish during the year.

Get access to Econsultancy's multi award-winning reports, research and guides. You join our community of the world's leading digital marketing and e-commerce practitioners. Read testimonials from other subscribers to see how valuable they find Econsultancy as a resource to help them become smarter digital marketers.

Cheapest and fastest way to get this report: Become a Silver subscriber now »

Consider your options: Find out more about why you should subscribe