User Experience Briefing - July 2007
This 9-page briefing, available for free, is a summary of an Econsultancy roundtable on User Experience held in July 2007.
Social Commerce Report 2007
This survey-based report looks at how companies are embracing social media and enabling customers to interact with each other to improve their sales and marketing.
Charity Website Benchmarks 2007
An update to our 2006 Charities Benchmark Report, this report examines and measures the websites of UK charities.
Usability and User Experience Report 2007
Please note: There is a newer version of this report available
This 64-page report about usability and user experience, sponsored by behavioural research consultancy Bunnyfoot, is based on an online survey of more than 700 respondents carried out in May 2007.
Online Retail: Checkout Special
Please note: There is a newer version of this report available
Information and advice surrounding online checkouts, including Design Patterns, Recommendations and References.
Usability and Accessibility Buyer's Guide 2007
The 2007 Usability and Accessibility Buyer's Guide. This covers all aspects of supplier selection in this particular area of digital. There is a new version of this guide available.
Mobile Marketing - Roundtable Briefing, June 2007
This is a free 10-page briefing based on an Econsultancy roundtable about Mobile Marketing held in 2007.
Web Design Best Practice Guide
Please note: There is a newer version of this report available
Our aim in creating this best practice web design guide is to provide a regularly updated, single point of reference covering best practice approaches for all the topics that anyone involved with website design needs to be aware of.
Email Marketing - Roundtable Briefing, May 2007
This is a free 10-page briefing based on an Econsultancy roundtable about Email Marketing held in 2007.
Online Customer Service Solutions Buyer's Guide 2007
Please note: There is a newer version of this report available
An invaluable resource for those investigating the market for online customer service, with profiles of 12 leading vendors. This extensive guide also covers market trends and tips and pitfalls for buyers.
