User experience is one of our favourite topics, and one of the most important for web professionals to embrace. Our research into user experience and usability includes buyer's guides, statistics, market trends reports, surveys and briefings. We also have a business case should you need to convince your boss to invest in usability. If you work in e-commerce then we greatly recommend our reports on the online retail user experience, and checkout design.
Managing an E-commerce Team: Integrating Digital Marketing into your Organisation
Please note: There is a newer version of this report available
(NOTE: this report now updated and titled "Managing Digital Channels"). Econsultancy's original, and ground-breaking, research and best practice recommendations into how to manage, and integrate, digital marketing within an organisation.
Usability and Accessibility - Roundtable Output 2004
What are the top issues on the minds of those working in web usability and accessibility in the UK? What is the latest thinking on best practice? What are the business benefits? What resources do they use to stay ahead of the game? Find out in ...
Web Accessibility Guide
Compiled by user experience experts, this exclusive report provides companies with all they need to know about accessibility legislation. The 25-page guide includes a full breakdown of the key rules that websites need to comply with. Despite wi...
Global vs Local: Managing A Multinational Web Presence
A comprehensive look at the pros and cons of operating global websites, to identify whether it is best to manage the site from one centralised unit or via numerous local departments. The report features reviews of the multinational web strategi...
Intranets - Top Issues, Trends, Resources
What are the top issues on the minds of those responsible for developing corporate intranets in the UK? What do they think the trends will be in the intranet industry over the next 12 months? What resources do they use to stay ahead of the game? ...
Why Websites Don't Work: What goes wrong and how to put it right
This 13 page white paper is refreshingly simple and to the point. A no-nonsense, practical guide to the realities of what makes websites work, or not as the case may be. Avoiding consultant-speak, Dr Carragher of Trinomics address the fundamentals...
