Director of E-Commerce Strategy, Sapient

This job has expired, it was posted over 60 days ago and the position is likely to have been filled.

Job Description

Over the past 16-years, we’ve evolved our creative, consulting and technology offerings into world-class capabilities. We are recognised by Forrester Research as the leading interactive agency in Europe and are again top of the New Media Age billings table.

How do we do it? With multi-discipline teams that help to transform organisations across industrial and governmental sectors. And with creative’s who develop phenomenal award-winning digital experiences for some of the biggest brands around. More importantly, our solutions give clients measurable results at every level of their business. But we wouldn’t be anywhere without great people. We encourage initiative and risk-taking, and we repeatedly win awards for being a great place to work. It’s an ideal environment for the entrepreneurially minded. 

If you’d like to be part of this, then please read on...

Director of E-Commerce Strategy 

As Director of E-Commerce Strategy in Cross Channel Experience you will lead the development of innovative strategies to improve business performance for global Commerce Clients. You will work on projects to develop global Commerce Business, Operating, and IT strategies. You will also be expected to support the sales effort, helping to win new Cross Channel Commerce opportunities. Finally you will be expected to provide Thought Leadership in Cross Channel Commerce that can be taken to the market through publications, forums and conferences.  

Your Primary Responsibilities:

• Sell, provide and deliver cross channel commerce marketing and related brand strategies 
• Lead the gathering and prioritization of business requirements based upon commerce business needs, user needs and technology capabilities 
• Review, document and assess client commerce operations and technology 
• Develop and apply conceptual frameworks and analytical approaches 
• Stay on top of and leverage information on trends in the global commerce industry 
• Conduct and execute primary and secondary research, and market/competitor analyses 
• Perform financial analysis and develop business cases
• Develop and present solutions and recommendations
• Facilitate meetings, working sessions and workshops
• Create strong working relationships with clients in business and IT roles and support business development activities.
• Contribute to thought leadership through white papers and conference speaking engagements.

Experience Guidelines

• Profound relevant experience with an online retailer; business analysis and consulting experience a plus (ideally in ecommerce, marketing, merchandising, or operations)
• Deep understanding of customer touch points (store, call centre, web, mobile, kiosk, catalogue)
• Experience in retail, CPG or X-Channel experience
• Implementation experience in the latest tools, methods and approaches that are driving higher conversion rates, increased average order value, increased share of wallet, and more efficient acquisition techniques across channel  
• Ability to develop traditional customer segmentation and influencer segmentation models.  
• Expertise in loyalty techniques and methods and cross-channel analytics and measurement

Contact / Application Details

The advertiser has specified that Recruitment Agencies may NOT contact them regarding this position.

If you would like to apply for this position, please send your CV and a covering letter to sapientcareers@sapient.com