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<job>
  <account-id type="integer">80974</account-id>
  <agency type="boolean">false</agency>
  <agency-name></agency-name>
  <allow-recruitment-contact type="boolean">false</allow-recruitment-contact>
  <author-id type="integer">80974</author-id>
  <cancelled type="boolean">false</cancelled>
  <company-name>Sapient</company-name>
  <contact-details-format>html_restricted</contact-details-format>
  <contact-details-formatted>&lt;p&gt;If you would like to apply for this position, please send your CV and a covering letter to &lt;a href="mailto:sapientcareers@sapient.com" rel="nofollow"&gt;sapientcareers@sapient.com&lt;/a&gt;&lt;/p&gt;</contact-details-formatted>
  <contact-details-unformatted>&lt;p&gt;If you would like to apply for this position, please send your CV and a covering letter to &lt;span style="font-size: 12pt; font-family: &amp;quot;Times New Roman&amp;quot;; mso-ansi-language: EN-GB; mso-fareast-font-family: SimSun; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA;" lang="EN-GB"&gt;&lt;a href="mailto:sapientcareers@sapient.com"&gt;sapientcareers@sapient.com&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;</contact-details-unformatted>
  <contract-type-id type="integer">1</contract-type-id>
  <country-id type="integer">231</country-id>
  <created-at type="datetime">2009-10-01T17:35:28+01:00</created-at>
  <deadline type="date" nil="true"></deadline>
  <description-format>html_restricted</description-format>
  <description-formatted>&lt;p&gt;Over the past 16-years, we&#8217;ve evolved our creative, consulting and technology offerings into world-class capabilities. We are recognised by Forrester Research as the leading interactive agency in Europe and are again top of the New Media Age billings table.&lt;/p&gt;
&lt;p&gt;How do we do it? With multi-discipline teams that help to transform organisations across industrial and governmental sectors. And with creative&#8217;s who develop phenomenal award-winning digital experiences for some of the biggest brands around. More importantly, our solutions give clients measurable results at every level of their business. But we wouldn&#8217;t be anywhere without great people. We encourage initiative and risk-taking, and we repeatedly win awards for being a great place to work. It&#8217;s an ideal environment for the entrepreneurially minded.&#160;&lt;/p&gt;
&lt;p&gt;If you&#8217;d like to be part of this, then please read on...&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Director of E-Commerce Strategy&lt;/strong&gt;&#160;&lt;/p&gt;
&lt;p&gt;As Director of E-Commerce Strategy in Cross Channel Experience you will lead the development of innovative strategies to improve business performance for global Commerce Clients. You will work on projects to develop global Commerce Business, Operating, and IT strategies. You will also be expected to support the sales effort, helping to win new Cross Channel Commerce opportunities. Finally you will be expected to provide Thought Leadership in Cross Channel Commerce that can be taken to the market through publications, forums and conferences. &#160;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Your Primary Responsibilities:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Sell, provide and deliver cross channel commerce marketing and related brand strategies&lt;strong&gt;&#160;&lt;/strong&gt;&lt;/li&gt;
&lt;li&gt;Lead the gathering and prioritization of business requirements based upon commerce business needs, user needs and technology capabilities&lt;strong&gt;&#160;&lt;/strong&gt;&lt;/li&gt;
&lt;li&gt;Review, document and assess client commerce operations and technology&lt;strong&gt;&#160;&lt;/strong&gt;&lt;/li&gt;
&lt;li&gt;Develop and apply conceptual frameworks and analytical approaches&lt;strong&gt;&#160;&lt;/strong&gt;&lt;/li&gt;
&lt;li&gt;Stay on top of and leverage information on trends in the global commerce industry&lt;strong&gt;&#160;&lt;/strong&gt;&lt;/li&gt;
&lt;li&gt;Conduct and execute primary and secondary research, and market/competitor analyses&lt;strong&gt;&#160;&lt;/strong&gt;&lt;/li&gt;
&lt;li&gt;Perform financial analysis and develop business cases&lt;/li&gt;
&lt;li&gt;Develop and present solutions and recommendations&lt;/li&gt;
&lt;li&gt;Facilitate meetings, working sessions and workshops&lt;/li&gt;
&lt;li&gt;Create strong working relationships with clients in business and IT roles and support business development activities.&lt;/li&gt;
&lt;li&gt;Contribute to thought leadership through white papers and conference speaking engagements.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Experience Guidelines&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Profound relevant experience with an online retailer; business analysis and consulting experience a plus (ideally in ecommerce, marketing, merchandising, or operations)&lt;/li&gt;
&lt;li&gt;Deep understanding of customer touch points (store, call centre, web, mobile, kiosk, catalogue)&lt;/li&gt;
&lt;li&gt;Experience in retail, CPG or X-Channel experience&lt;/li&gt;
&lt;li&gt;Implementation experience in the latest tools, methods and approaches that are driving higher conversion rates, increased average order value, increased share of wallet, and more efficient acquisition techniques across channel &#160;&lt;/li&gt;
&lt;li&gt;Ability to develop traditional customer segmentation and influencer segmentation models. &#160;&lt;/li&gt;
&lt;li&gt;Expertise in loyalty techniques and methods and cross-channel analytics and measurement&lt;/li&gt;
&lt;/ul&gt;</description-formatted>
  <description-unformatted>&lt;p class="MsoNormal" style="margin: 0cm 0cm 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"&gt;&lt;span style="font-size: 10pt; color: black; font-family: Arial; mso-ansi-language: EN-GB;" lang="EN-GB"&gt;Over the past 16-years, we&amp;rsquo;ve evolved our creative, consulting and technology offerings into world-class capabilities. We are recognised by Forrester Research as the leading interactive agency in Europe and are again top of the New Media Age billings table.&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal" style="margin: 0cm 0cm 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"&gt;&lt;span style="font-size: 10pt; color: black; font-family: Arial; mso-ansi-language: EN-GB;" lang="EN-GB"&gt;How do we do it? With multi-discipline teams that help to transform organisations across industrial and governmental sectors. And with creative&amp;rsquo;s who develop phenomenal award-winning digital experiences for some of the biggest brands around. More importantly, our solutions give clients measurable results at every level of their business. But we wouldn&amp;rsquo;t be anywhere without great people. We encourage initiative and risk-taking, and we repeatedly win awards for being a great place to work. It&amp;rsquo;s an ideal environment for the entrepreneurially minded.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal" style="margin: 0cm 0cm 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"&gt;&lt;span style="font-size: 10pt; color: black; font-family: Arial; mso-ansi-language: EN-GB;" lang="EN-GB"&gt;If you&amp;rsquo;d like to be part of this, then please read on...&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal" style="margin: 0cm 0cm 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"&gt;&lt;strong&gt;&lt;span style="font-size: 10pt; color: black; font-family: Arial;"&gt;Director of E-Commerce Strategy&lt;/span&gt;&lt;/strong&gt;&lt;span style="font-size: 10pt; color: black; font-family: Arial;"&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal" style="margin: 0cm 0cm 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"&gt;&lt;span style="font-size: 10pt; color: black; font-family: Arial; mso-ansi-language: EN-GB;" lang="EN-GB"&gt;As Director of E-Commerce Strategy in Cross Channel Experience you will lead the development of innovative strategies to improve business performance for global Commerce Clients. You will work on projects to develop global Commerce Business, Operating, and IT strategies. You will also be expected to support the sales effort, helping to win new Cross Channel Commerce opportunities. Finally you will be expected to provide Thought Leadership in Cross Channel Commerce that can be taken to the market through publications, forums and conferences. &lt;span style="mso-spacerun: yes;"&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal" style="margin: 0cm 0cm 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"&gt;&lt;strong style="mso-bidi-font-weight: normal;"&gt;&lt;span style="font-size: 10pt; color: black; font-family: Arial; mso-ansi-language: EN-GB;" lang="EN-GB"&gt;Your Primary Responsibilities:&lt;/span&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;ul style="margin-top: 0cm;" type="disc"&gt;
&lt;li class="MsoNormal" style="margin: 0cm 0cm 0pt; color: black; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;"&gt;&lt;span style="font-size: 10pt; font-family: Arial; mso-ansi-language: EN-GB;" lang="EN-GB"&gt;Sell, provide and deliver cross channel commerce marketing and related brand strategies&lt;strong style="mso-bidi-font-weight: normal;"&gt;&amp;nbsp;&lt;/strong&gt;&lt;/span&gt;&lt;/li&gt;
&lt;li class="MsoNormal" style="margin: 0cm 0cm 0pt; color: black; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;"&gt;&lt;span style="font-size: 10pt; font-family: Arial; mso-ansi-language: EN-GB;" lang="EN-GB"&gt;Lead the gathering and prioritization of business requirements based upon commerce business needs, user needs and technology capabilities&lt;strong style="mso-bidi-font-weight: normal;"&gt;&amp;nbsp;&lt;/strong&gt;&lt;/span&gt;&lt;/li&gt;
&lt;li class="MsoNormal" style="margin: 0cm 0cm 0pt; color: black; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;"&gt;&lt;span style="font-size: 10pt; font-family: Arial; mso-ansi-language: EN-GB;" lang="EN-GB"&gt;Review, document and assess client commerce operations and technology&lt;strong style="mso-bidi-font-weight: normal;"&gt;&amp;nbsp;&lt;/strong&gt;&lt;/span&gt;&lt;/li&gt;
&lt;li class="MsoNormal" style="margin: 0cm 0cm 0pt; color: black; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;"&gt;&lt;span style="font-size: 10pt; font-family: Arial; mso-ansi-language: EN-GB;" lang="EN-GB"&gt;Develop and apply conceptual frameworks and analytical approaches&lt;strong style="mso-bidi-font-weight: normal;"&gt;&amp;nbsp;&lt;/strong&gt;&lt;/span&gt;&lt;/li&gt;
&lt;li class="MsoNormal" style="margin: 0cm 0cm 0pt; color: black; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;"&gt;&lt;span style="font-size: 10pt; font-family: Arial; mso-ansi-language: EN-GB;" lang="EN-GB"&gt;Stay on top of and leverage information on trends in the global commerce industry&lt;strong style="mso-bidi-font-weight: normal;"&gt;&amp;nbsp;&lt;/strong&gt;&lt;/span&gt;&lt;/li&gt;
&lt;li class="MsoNormal" style="margin: 0cm 0cm 0pt; color: black; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;"&gt;&lt;span style="font-size: 10pt; font-family: Arial; mso-ansi-language: EN-GB;" lang="EN-GB"&gt;Conduct and execute primary and secondary research, and market/competitor analyses&lt;strong style="mso-bidi-font-weight: normal;"&gt;&amp;nbsp;&lt;/strong&gt;&lt;/span&gt;&lt;/li&gt;
&lt;li class="MsoNormal" style="margin: 0cm 0cm 0pt; color: black; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;"&gt;&lt;span style="font-size: 10pt; font-family: Arial; mso-ansi-language: EN-GB;" lang="EN-GB"&gt;Perform financial analysis and develop business cases&lt;/span&gt;&lt;/li&gt;
&lt;li class="MsoNormal" style="margin: 0cm 0cm 0pt; color: black; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;"&gt;&lt;span style="font-size: 10pt; font-family: Arial; mso-ansi-language: EN-GB;" lang="EN-GB"&gt;Develop and present solutions and recommendations&lt;/span&gt;&lt;/li&gt;
&lt;li class="MsoNormal" style="margin: 0cm 0cm 0pt; color: black; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;"&gt;&lt;span style="font-size: 10pt; font-family: Arial; mso-ansi-language: EN-GB;" lang="EN-GB"&gt;Facilitate meetings, working sessions and workshops&lt;/span&gt;&lt;/li&gt;
&lt;li class="MsoNormal" style="margin: 0cm 0cm 0pt; color: black; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;"&gt;&lt;span style="font-size: 10pt; font-family: Arial; mso-ansi-language: EN-GB;" lang="EN-GB"&gt;Create strong working relationships with clients in business and IT roles and support business development activities.&lt;/span&gt;&lt;/li&gt;
&lt;li class="MsoNormal" style="margin: 0cm 0cm 0pt; color: black; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;"&gt;&lt;span style="font-size: 10pt; font-family: Arial; mso-ansi-language: EN-GB;" lang="EN-GB"&gt;Contribute to thought leadership through white papers and conference speaking engagements.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p class="MsoNormal" style="margin: 0cm 0cm 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"&gt;&lt;strong&gt;&lt;span style="font-size: 10pt; color: black; font-family: Arial; mso-ansi-language: EN-GB;" lang="EN-GB"&gt;Experience Guidelines&lt;/span&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;ul style="margin-top: 0cm;" type="disc"&gt;
&lt;li class="MsoNormal" style="margin: 0cm 0cm 0pt; color: black; mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;"&gt;&lt;span style="font-size: 10pt; font-family: Arial; mso-ansi-language: EN-GB;" lang="EN-GB"&gt;Profound relevant experience with an online retailer; business analysis and consulting experience a plus (ideally in ecommerce, marketing, merchandising, or operations)&lt;/span&gt;&lt;/li&gt;
&lt;li class="MsoNormal" style="margin: 0cm 0cm 0pt; color: black; mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;"&gt;&lt;span style="font-size: 10pt; font-family: Arial; mso-ansi-language: EN-GB;" lang="EN-GB"&gt;Deep understanding of customer touch points (store, call centre, web, mobile, kiosk, catalogue)&lt;/span&gt;&lt;/li&gt;
&lt;li class="MsoNormal" style="margin: 0cm 0cm 0pt; color: black; mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;"&gt;&lt;span style="font-size: 10pt; font-family: Arial; mso-ansi-language: EN-GB;" lang="EN-GB"&gt;Experience in retail, CPG or X-Channel experience&lt;/span&gt;&lt;/li&gt;
&lt;li class="MsoNormal" style="margin: 0cm 0cm 0pt; color: black; mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;"&gt;&lt;span style="font-size: 10pt; font-family: Arial; mso-ansi-language: EN-GB;" lang="EN-GB"&gt;Implementation experience in the latest tools, methods and approaches that are driving higher conversion rates, increased average order value, increased share of wallet, and more efficient acquisition techniques across channel &lt;span style="mso-spacerun: yes;"&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
&lt;li class="MsoNormal" style="margin: 0cm 0cm 0pt; color: black; mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;"&gt;&lt;span style="font-size: 10pt; font-family: Arial; mso-ansi-language: EN-GB;" lang="EN-GB"&gt;Ability to develop traditional customer segmentation and influencer segmentation models. &lt;span style="mso-spacerun: yes;"&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
&lt;li class="MsoNormal" style="margin: 0cm 0cm 0pt; color: black; mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;"&gt;&lt;span style="font-size: 10pt; font-family: Arial; mso-ansi-language: EN-GB;" lang="EN-GB"&gt;Expertise in loyalty techniques and methods and cross-channel analytics and measurement&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;</description-unformatted>
  <enabled type="boolean">true</enabled>
  <expire-on type="date">2009-11-30</expire-on>
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  <id type="integer">4635</id>
  <image-id type="integer">4766</image-id>
  <instructions-format>html_restricted</instructions-format>
  <instructions-formatted>&lt;p&gt;&lt;a href="mailto:sapientcareers@sapient.com" rel="nofollow"&gt;&lt;/a&gt;&lt;/p&gt;</instructions-formatted>
  <instructions-unformatted>&lt;p&gt;&lt;span style="font-size: 12pt; font-family: &amp;quot;Times New Roman&amp;quot;; mso-ansi-language: EN-GB; mso-fareast-font-family: SimSun; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA;" lang="EN-GB"&gt;&lt;a href="mailto:sapientcareers@sapient.com"&gt;&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;</instructions-unformatted>
  <legacy-job-id type="integer" nil="true"></legacy-job-id>
  <location-details>London</location-details>
  <membership-id type="integer">80739</membership-id>
  <name>Director of E-Commerce Strategy</name>
  <requirements-format>html_restricted</requirements-format>
  <requirements-formatted></requirements-formatted>
  <requirements-unformatted></requirements-unformatted>
  <salary>Competitive base salary with attractive performance based component.</salary>
  <slug>director-of-e-commerce-strategy</slug>
  <start-date></start-date>
  <updated-at type="datetime">2009-10-01T17:35:28+01:00</updated-at>
  <url></url>
  <views-count type="integer">909</views-count>
</job>
