NameFergus Boyd
Job TitleeBusiness Strategy Manager
OrganisationVirgin Atlantic Airways
Member LevelEnterprise
Member Since23 Oct 2009
Areas of ExpertiseE-commerce, Mobile, Search Marketing - Organic/Natural (SEO), Community Management, Web Design
Contact Details
Email:
Address: The Office, Manor Royal, Crawley, RH10 9NU, United Kingdom

About Me

Fergus has 20 years of experience in the airline world and the digital media/telecoms sector.

He is currently Acting Head of eBusiness and is responsible for sales, service and information via the www.virginatlantic.com web site and for mobile and social media programmes. Prior to that Fergus reported into Virgin Atlantic’s IT Director as the Head of IT Innovation, where he set up and managed the award winning IT Lite group who focus on agile application development e.g.. http://tinyurl.com/vaaitlite, http://tinyurl.com/vaaitliteBCS

Amongst many other initiatives in Virgin Atlantic, Fergus set up the first staff social sharing initiative across the Virgin Group and also set up an open innovation initiative to collaborate with customers to produce new services. http://www.nesta.org.uk/publications/guest_articles/assets/features/vjam

 

Fergus has also held senior roles in British Airways and headed up projects in BA’s Brands & Product Development department who created the market changing flat beds in business class. He was also was one of the founding members of “eBA”, BA’s dotcom start up in 2000 which later transformed into the BA.com revolution.

According to Google, Fergus was best friends with Prince William and went to University in St Andrews with him, and Fergus dated Kate Middleton first, thou she dumped him for the Prince. As we know, Google is always right but Fergus claims no recollection of this so he has successfully managed to erase that painful incident from his memory.

My Links

LinkedIn

VJAM & Open Innovation

Education and Qualifications

BSc (hons) First Class

PhD Queens Belfast

Prince 2 foundation & practitioner

Member IET & CEng

Mobile ticketing patent