|Job Title||Managing Partner|
|Registered Since||7 Oct 2011|
|Areas of Expertise||Multichannel Marketing, Strategy & Operations, Customer Experience, eCRM, Marketing Automation|
Keynote Speaker, Innovation Facilitator, Business Consultant - Helping you save Customers at Risk
Well seasoned, but not over cooked, executive with broad experience in customer service, contact centre, CRM, and telecommunications industries in UK, Canada and the US.
I help companies identify and zero in on the key differentiators that can transform their business, make it stand out from the crowd, and put clear blue water between them and their competitors.
A critical element of this approach is combining a game changing blend of strategy, technology and core company values, to deliver a revitalized, compelling and sustainable value proposition.
I take complex technology solutions and translate them in meaningful and easily understandable language.