Cover for Many Voices, One Message (Online Communications)

Many Voices, One Message (Online Communications)

Many Voices, One Message: Shaping Valuable Conversations in Fragmenting Channels explores the current state of online communications through the eyes of senior communications executives from around the world. Produced in association with Bite Communications, the report includes chapters on the collision between digital and traditional communications, new roles for communications teams, the prospects for automation and skill sets for communicators in the future-present.

Cover for Innovation Awards 2011 Winning Entries

Innovation Awards 2011 Winning Entries

In 2008, we launched the industry‘s first Innovation Awards, designed to give clients, suppliers and agencies recognition for genuine innovation and success in digital marketing. For the 2011 Innovation Awards, we assembled an international judging panel from companies known for innovation, such as the BBC, Mercedes-Benz, Dell, Telefonica (O2), DuPont, BT, Net-a-Porter, Mindshare, SMAC, and Newsforce, as well as digital gurus such as Paul Boag, Sam Decker and Ian Jindal. This document provides all the winning entries as they were provided to us, minus any confidential information and supporting materials.
Cover for The Future of Digital Marketing 2010 - Presentations

The Future of Digital Marketing 2010 - Presentations

The presentations from The Future of Digital Marketing event on 16th June 2010 in London, UK.

Cover for Paid Search Marketing (PPC) - Best Practice Guide 2008

Paid Search Marketing (PPC) - Best Practice Guide 2008

Please note: There is a newer version of this report available

Our Paid Search Marketing (PPC) Best Practice Guide will help beginners and experts implement and execute PPC strategies to maximise return on investment.

Cover for Web Design Best Practice Guide

Web Design Best Practice Guide

Please note: There is a newer version of this report available

Our aim in creating this best practice web design guide is to provide a regularly updated, single point of reference covering best practice approaches for all the topics that anyone involved with website design needs to be aware of.

Cover for Shopping Comparison - Roundtable Briefing, May 2006

Shopping Comparison - Roundtable Briefing, May 2006

Notes from a recent roundtable on Shopping Comparison, where we discussed the latest trends and issues in the sector, which is growing 30% a year according to the latest Econsultancy estimates. You need to register (for free, takes 30 seconds) ...

Cover for Online Retail User Experience Benchmarks 2006

Online Retail User Experience Benchmarks 2006

E-commerce has come a long way since we published our first Online Retail User Experience Benchmarks study. So what do online, offline and multichannel retailers need to know about the consumer internet habits in 2006?

Cover for Online Customer Service - Roundtable Briefing, March 2006

Online Customer Service - Roundtable Briefing, March 2006

A free roundtable report to help you understand the key trends, issues and opportunities in online customer service, which is a no-brainer and helps you improve customer loyalty and customer satisfaction. Subjects covered: 1. Progress made in...

Cover for User Experience & Usability - Roundtable Briefing, March 2006

User Experience & Usability - Roundtable Briefing, March 2006

Roundtable notes from last week's insightful event on user experience and usability. A whopping 8 pages long and free to everybody... Subjects covered: 1. User experience and wider business objectives 2. User experience measurement and metr...

Cover for E-consultancy Newsletter Interviews 2005

E-consultancy Newsletter Interviews 2005

Published once a week, the E-business Briefing is distributed to 19,000 internet marketing professionals around the globe. It is free and available to non-subscribers. The newsletter includes an in-depth interview with an internet industry thou...