Rate Card Survey 2008: How much do UK digital agencies charge?
This is THE digital marketing industry report for those who want to benchmark daily rates for UK digital agencies. It covers 50 individual job roles and breaks down rates by agency size. Useful for agencies and client-side.
Email Marketing Industry Census 2008
Please note: There is a newer version of this report available
A must-read report for email marketers covering the amount and type of email marketing carried out by organisations, issues affecting the industry and the effectiveness of email.
Online Surveys and Research Buyer's Guide 2007
This guide contains profiles of 18 companies offering technology and services relating to online surveys and market research. The report covers the latest market trends and tips and pitfalls for buyers.
Email Marketing Industry Census
Editor's note: the Email Marketing Industry Census 2008 is now available. http://www.e-consultancy.com/publications/email-marketing-census-2008/ The Email Marketing Industry Census, sponsored by Adestra, provides an insightful overview of a cha...
Online Customer Service and Surveys Briefing - Jan 2007
This free, 11-page briefing is a summary of an Econsultancy roundtable combining Online Customer Service and Online Surveys (registration required). The document contains a summary of the discussion, an overview of the marketplace (for both mar...
Online Customer Engagement Report 2007
Please note: There is a newer version of this report available
This 63-page report, sponsored by cScape, is essential reading for organisations striving for effective Customer Engagement and the best possible Customer Experience. http://www.cscape.co.uk Increased use of digital channels by consumers has pr...
Online Retail User Experience Benchmarks 2006
E-commerce has come a long way since we published our first Online Retail User Experience Benchmarks study. So what do online, offline and multichannel retailers need to know about the consumer internet habits in 2006?
E-consultancy Newsletter Interviews 2005
Published once a week, the E-business Briefing is distributed to 19,000 internet marketing professionals around the globe. It is free and available to non-subscribers. The newsletter includes an in-depth interview with an internet industry thou...
Managing an E-commerce Team: Integrating Digital Marketing into your Organisation
(NOTE: this report now updated and titled "Managing Digital Channels"). Econsultancy's original, and ground-breaking, research and best practice recommendations into how to manage, and integrate, digital marketing within an organisation.
