The document contains a summary of the discussion, an overview of the marketplace, plus the latest statistics and a section on useful resources.
Topics and questions discussed included: user experience - 'the bigger picture'; incremental changes or 'start-from-scratch' approach?; learning from Facebook; is accessibility falling off the agenda?
Attendees included representatives from the following organisations: BP, Bunnyfoot, Clicktools, Conchango, Foolproof, FT.com, Global Business Networking, Global Reviews, Human Factors, LBi, Lloyds TSB, MySpace, speed-trap, Ted Baker and T-Mobile.
