Bob Boiko teacher, consultant, writer, programmer & businessman. President of his own consulting company, Metatorial Services Inc, & author of 'Content Management Bible', the definitive book on everything to do with content management.

A good way to begin any conversations when examining your organization's CMS needs is to ask what information problems the person is facing. If you ask (and even if you don't), you probably will hear a plethora of issues, dilemmas, worries, and horror stories that surround the core issues of content management. This whitepaper answers publication, audience and content assumptions.