80% of customers would be less likely to return to a website following bad customer service. Ensure you’re offering a positive experience for your customers through persuasive design and usability or create a customer responsive strategy through effective social media channels. We also offer eCRM courses, ecommerce and online retailing courses and specific online community courses.
For a more tailored approach, get in touch about in-company training.
|Certificate in Digital Marketing (Powered by Econsultancy) & Google AdWords Qualified Individual Certification - Malaysia|