<?xml version="1.0" encoding="UTF-8"?>
<topic>
  <alert-last-sent-at type="datetime">2009-03-11T06:15:00+00:00</alert-last-sent-at>
  <body>&lt;p&gt;Scroll down the page to see what we have on online customer service in the various site sections, or use the Contents menu on the left to jump straight to the most relevant section.&lt;/p&gt;</body>
  <enabled type="boolean">true</enabled>
  <id type="integer">16</id>
  <legacy-topic-web-code>online-customer-service</legacy-topic-web-code>
  <name>Online Customer Service</name>
  <page-title>Online Customer Service Research, Training &amp; Events | Internet Customer Service</page-title>
  <slug>customer-service</slug>
  <summary>&lt;p&gt;This page pulls together content across the site relating to online customer service.&lt;/p&gt;</summary>
</topic>
