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The Reducing Customer Struggle report, published by Econsultancy in association with IBM Tealeaf, looks in-depth at the extent to which companies understand the overall online customer experience and the approaches or types of technology they use to identify…
Roundtable: HR and L&D - enabling digital transformation
HR and L&D professionals play an integral role in ensuring the right people and skills are in place to deliver on business objectives. This roundtable will explore the challenges faced by HR and L&D professionals who are involved in the increasing digital demands of the business.