Mobile app review: Telegraph on iPhone

The Telegraph released an iPhone app last week, the first to be developed by any of the UK's newspapers, though others will surely follow. 

In an area where few of the UK's newspapers excel, The Telegraph had one of the better mobile versions of its site, so has it managed to create a decent iPhone app?

Telegraph iPhone app

Having downloaded the app free, the first thing you see is this rather scary looking terms and conditions page, which you need to agree to before you can start using it. The terms are laid out before you download the app anyway, if anyone actually reads them, so this seems an unnecessary step:

Telegraph iPhone app terms and conditions

After you have got past this step, the app is well laid out, navigation options are clear and easy to use, with a good range of sections on offer from the main site. The Telegraph has managed to keep it simple and easy to use, while making it more visually appealing than the standard mobile site: 

Telegraph app content

Selecting any of options takes you to the main page for the chosen section, where headlines are displayed alongside a photo and summary of the article. There is also a good range of video content, though how this performs will depend on the quality of your connection.

Telegraph mobile

To read a news article on a mobile, the text needs to be large enough so users can read articles without having to strain their eyes, but not so big that too much scrolling is required. News stories on The Telegraph's iPhone app are well laid out and easy to read, and also have the extra benefit of showing related content at the foot of the article: 

Telegraph iPhone article

There are a few things that spoil the user experience though. For one thing, the app is slow to start up, and retrieving content from its mobile site can take time, and if it doesn't load with 20-30 seconds, you get this error message:

This means that browsing through the site and reading a few different articles can be a slow process, I encountered some of these problems using a wi-fi connection, and it can become even more frustrating if your signal isn't perfect. Both the New York Times and ITN News apps performed better in this area.

What is impressive is the range of content from the newspaper that is available through the app. While the ITN News app and some other mobile news sites present a limited selection for mobile users, the Telegraph app provides hundreds of articles and videos.

The UK's newspapers seem to have been slow to adapt to mobile; while NYT, USA Today, Le Monde and others have all had iPhone apps out for a while, The Telegraph is the first in this country, so it deserves some credit for this.

FT.com, having released an excellent iPhone-optimised site recently, also plans to introduce an app. This makes sense for FT.com, with a high percentage of iPhone and Blackberry users for its mobile service, and other newspapers, especially those with high numbers of readers with smartphones should follow suit.

Graham Charlton is Editor at Econsultancy. Follow him on Twitter or connect via Linkedin or Google+

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Reader comments (3)

  1. Chris Lake Chris Lake Staff

    Director of Product Development at Econsultancy

    10:29AM on 13th February 2009

    I'm also not sure that the deep blue link text against a black background works so well, though that's an easy fix. 

  2. Graeme Davidson Graeme Davidson

    Director at Icebreaker Business Development Ltd

    10:37AM on 13th February 2009

    I like this app.  As you have said though, the slowness of it is a bit of a problem, but the usability is great.

    I look forward to testing more newspaper apps (when they do them!) to compare them all. 

    One problem I do have with it is the downloading of content so that you can read on the move - with the BBCReader, ITN News and Bloomberg, all content is downloaded so that you can read on the tube, or wherever you may get no connection.  The Telegraph appears to have missed a trick here.

  3. Chris Averill Chris Averill Silver

    Managing Director at we are:london

    9:32PM on 13th February 2009

    This app does not live up to the Telegraph's usually high standards, but if it was a very quick dev and done for very little then it's a great way of testing out an idea.

    I am sure someone will come out with a good all round news capture app that downloads stories automatically to your phone.

    Off to learn app building.....

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