Director of Ecommerce Research for Elastic Path Software, blogger at GetElastic.com
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Telecoms selling wireless devices and services face unique conversion challenges.
Supporting customers through a complex sales decision made once every few years that often includes a bundle of phone and tariff plan, add-on services and accessories requires attention to nine key areas from home page to shopping cart.
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by Linda Bustos
20 July 2012 14:42pm
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