Posts tagged with 'contact details'

Which etailers make it too hard to phone them?

Providing contact options for customers is a pretty basic requirement for online retailers, yet often users are forced to hunt around on websites for contact details.

While email can be a useful contact method, responses are rarely instant, so a contact number should be provided for customer support. yet so many retailers don't seem to want customers to call them.

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by Graham Charlton 03 November 2009 10:03am 7 comments