Posts tagged with 'delivering happiness'
Think Zappos.com and you think not only of happy customers and happy employees, but also of an e-commerce site that's the poster child of a successful web business.
The architect of all this happiness and success is CEO Tony Hsieh who, in the wake of Zappos recent acquisition by Amazon has penned a book about the rise of his company, Delivering Happiness: A Path to Profits, Passion, and Purpose.
We caught up with Hsieh to find out how e-commerce has changed since he founded Zappos 11 years ago, and why companies should be fearless about social media and infusing their organizations with strong corporate values.
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by Rebecca Lieb
08 June 2010 22:47pm
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