Posts tagged with 'forced registration'
Forcing users to register their details before they checkout is a proven way of reducing your conversion rate.
Once a customer has chosen what they want to buy, they don’t want to have to fill in loads of forms and create an account before they can make a purchase.
ASOS managed to halve its abandonment rate at the registration page simply by removing any mention of creating an account, and another retailer added $300m to its annual revenues by removing the registration button.
But despite the evidence in favour of guest checkouts, many retailers (such as HMV) still force customers to create an account.
With this in mind, I looked at which of the top 10 US retailers still require users to register before checkout...
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by David Moth
19 July 2012 13:39pm
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