Kuwaiti blogger Mark Makhoul recently wrote a very critical review of Benihana on his blog. The restaurant's reaction? It sued the blogger...
The reaction of the restaurant to this criticism provides an excellent lesson in how not to respond to criticism online, and it has seriously backfired so far, with the story spreading all across the Middle East and further.
With more than a half a billion users, Facebook knows an awful lot about
an awful lot of people. And all the data it collects is no doubt a gold
But sitting on a gold mine and actually being able to extract the gold
are two very different things. Although Facebook's revenue has grown
rapidly, its effectiveness at monetizing each of its users lags well
behind other prominent internet companies like Google.
Enforcing copyright online has proven to be quite difficult. More than a decade after Napster brought the subject of digital piracy into the mainstream, content owners are still struggling to protect their rights on the internet. They have finally learned one thing though: suing grandmothers (and dead grandmothers) doesn't work.
So what are content owners doing? It appears they are turning their attention to a more receptive audience: politicians.
Should eBay be liable for trademark infringement when its vendors offer counterfeit goods for sale? Famous jeweler Tiffany & Co. has been arguing since 2004 that it should.
The case finally reached the Supreme Court, which rejected Tiffany & Co.'s appear on Monday. That leaves a lower court ruling, which went in eBay's favor, as the final word on the matter in the United States.
Consumers today love a good deal, and the internet is often the best place to find one.
Because of that, the internet can be a cut-throat environment for retailers. With just a few clicks, it's possible for consumers to find the best price for just about any given product and if your company isn't the one offering it, there's a good chance you'll miss out on the sale.
Copyright has proven to be a thorny subject in the digital era we live
in. That's particularly true for traditional media. From record labels
to newspapers, the internet has taken a lot of the blame for the woes
of media companies that were once dominant. A lot of the time, their
woes are connected, directly and indirectly, with internet-based
To be sure, the internet has raised a lot of copyright-related
questions. Where does fair use end and copyright infringement end? Are
"hot news" laws a necessity given that bloggers can so easily piggyback
on the reporting of major news organizations?
Downloading a hit song or Hollywood movie from BitTorrent might become
an expensive mistake if you find yourself targeted in a lawsuit, but
downloading an adult video might become an expensive and embarrassing
That, at least, is what Third World Media is hoping. As CNET News.com
has reported, the California-based adult entertainment studio is filing
suits around the country against John Doe defendants who the studio
alleges illegally downloaded its content through file sharing networks
like BitTorrent. If the courts permit, those John Does will be unmasked
by their ISPs, subjecting them to more than just legal headaches.
Most people don't consider reading legal agreements a favorite pastime. But not reading and understanding them can be a deadly mistake when your entire business depends on the agreements you're required to adhere to. One internet entrepreneur is learning that in a hard and very public way.
Chris Pearson has built a successful business selling WordPress themes and a WordPress theming framework called Thesis. But if WordPress creator Matt Mullenweg has his way, Pearson will either be making changes to the way his business operates or closing up shop.
Earlier this year, affiliate marketers and other groups successfully beat back legislation in Colorado that would have required etailers like Amazon.com to collect sales tax for purchases made by Colorado residents if the etailers had affiliates in Colorado.
But Colorado didn't simply give up on its effort to find new sources of revenue: it passed a bill, 10-1193, that went into effect in March. That bill requires out-of-state retailers with more than $100,000 in sales to Colorado residents to notify their Colorado customers that they must disclose their purchases to the state and pay the state any appropriate sales or use tax.
2010 has not been a kind year so far to Yelp. The popular customer reviews website is now facing not one, not two, but three separate lawsuits which essentially allege that the company has built a business by extorting local businesses.
They claim that, in an effort to turn listed businesses into paying advertisers, Yelp salespeople have offered to remove bad reviews, and that they've also removed good reviews when businesses turn down advertising solicitations. Not surprisingly, Yelp has vigorously denied the charges leveled against it. And it's not waiting for a court date to make the case that it's innocent.